Clinical Liaison

Mass General Brigham • Boston, MA

43d • $34 - $50 • Hybrid

About The Position

Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Requirements

• Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
• Community Outreach Experience 2-3 years required
• Healthcare/Managed Care Experience 1-2 years required
• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with varied stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver's license and willingness to travel within the community as needed.

Nice To Haves

• Licensed Clinical Social Worker [LCSW - State License] - Generic - HR Only preferred
• Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred
• Occupational Therapist [State License] - Generic - HR Only preferred
• Physical Therapist [State License] - Generic - HR Only preferred
• Registered Nurse [RN - State License] - Generic - HR Only preferred
• Speech-language Pathologist [State License] - Generic - HR Only preferred
• Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred

Responsibilities

• Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level