Clinical Liaison

Lifepoint HealthNashville, TN
21h

About The Position

At Ascension St. Thomas Rehabilitation Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Job Summary: Clinical Liaison Builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors. Additional Information Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required. Success measures include timeliness of screenings, conversion rates, and quality of referral relationships. Works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Requirements

  • Bachelor’s degree preferred.
  • Current clinical licensure required (e.g., RN, PT, OT, SLP, MSW) per state requirements.
  • Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.
  • Role involves routine travel to referring facilities and community partners; valid driver’s license and clean driving record required.

Responsibilities

  • Assist and coordinate the intake and pre-admission screening process.
  • Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
  • Educate patients and families on rehabilitation options, level of care, and expectations for participation.
  • Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
  • Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
  • Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
  • Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
  • Perform other duties as assigned.

Benefits

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
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