Clinical Liaison

BRISTOL HOSPICE LLC • Madison, WI

1d • Onsite

About The Position

Bristol Hospice is seeking a Clinical Liaison to maintain positive relationships with customers and referral sources within the community. Hospice RNs interested in front-end patient engagement are encouraged to apply. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services, ensuring all patients and families are treated with compassion, respect, and dignity. The company's culture is built on values including Integrity, Trust, Excellence, Accountability, and Mutual Respect.

Requirements

• Graduate of an accredited school of Registered Nurse
• Registered Nurse in this role shall have a minimum of one year experience as a professional RN within the last three years
• Current Registered Nurse licensure in State, CPR certification and valid driver’s license.
• Must be flexible in work hours
• Must possess a willingness to maintain comprehensive working knowledge regarding information systems and applicable software programs

Responsibilities

• Ensure the educational needs of the community related to hospice care and services are assessed and met on an ongoing basis.
• Continuously conduct community education needs assessments and develop an associated plan designed to meet community services as determined.
• Establish and monitor community, customer, and payer and patient perceptions of Bristol Hospice as a high-quality provider of hospice services in the community.
• Maintain comprehensive working knowledge in the field of community educational resources and share information with appropriate organizational personnel.
• Receive hospice referrals.
• Conference with clinical supervisor and/or Director of Patient Care Services to collaborate and schedule intake activity.
• Follow intake referral processes.
• Participate in bereavement activities as assigned.
• Participate in social work activities as assigned.
• Serve as a liaison between facility, physicians, hospitals, skilled nursing facilities, and community and hospice program with coordination of referrals/admission process and services.
• Promptly respond to customer and referral source requests and concerns.
• Assist Executive Director and Director of Patient Services regarding the planning, implementation, and evaluation of in-service and continuing education programs.
• Actively participate in the Quality Assurance Performance Improvement (QAPI) process as directed by the Executive Director and/or Director of Patient Services.
• Complete initial assessment of patient and family.
• Complete education on hospice service and philosophy.
• Complete consent forms as assigned and indicated.
• Submit associated documentation in accordance with administrative processes.
• Participate in IDT meetings and work with the IDT to determine the patient/family plan of care as needed.
• Provide patient/family education related to hospice philosophy and care.
• Comply with accepted professional standards of practice and principles.

Benefits

• Tuition Reimbursement
• PTO and Paid Holidays
• Medical, Dental, Vision, Life Insurance, and more
• HSA & 401(k) available
• Mileage Reimbursement for applicable positions
• Advanced training programs
• Passionate company culture committed to the highest standard of care in the hospice industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees