Clinical Liaison, Jacksonville, Full-time

Brooks Rehabilitation•Jacksonville, FL

9d•Hybrid

About The Position

The Nurse or Therapist Liaison evaluates referrals and provides the recommendations and coordination of services needed to respond to the individuals’ rehabilitation needs. Assist in planning, development, organizing, and coordinating interdisciplinary rehabilitation programs at Brooks Inpatient and Outpatient services. Promotes the services and programs of Brooks to the referral sources. Able to develop and maintain relationships with referral sources.

Requirements

Licensed Nurse (RN, LPN, BSN, MSN) or therapist (PT, OT, COTA, PTA)
Maintains confidentiality of patient information.
Adheres to policies and procedures specific to patient rights.
Maintains a clean and safe environment; identifies and reports hazards.
Assumes responsibility for maintaining required continuing education and other necessary credentials.
Meets all required mandatory in services.
Adheres to policies/procedures specific to universal precautions.
Adheres to policies regarding attendance, conduct, grooming, and dress code.
Promotes a positive image of the hospital to outside agencies and the public.
Participates in performance improvement activities as needed.
Exhibits excellent service to patients, visitors, physicians, and co-workers.
Shows courtesy, compassion, and respect.
Exhibits values of the organization.
Promotes the mission, vision, and values of the organization.
Complies with professional, regulatory, ethical, and legal standards

Responsibilities

Initiates treatment planning process by identifying necessary services, funding and treatment options and long-term goals as expressed by the patient/family.
Performs clinical, psychosocial, and benefits/resources assessments for referred patients, to evaluate for admission. (Pre-admission screening)
Utilizes monitoring and evaluation of services and outcomes to provide orientation and educational programs to meet customer needs.
Participates in appropriate hospital committees and events.
Orients patient/family to their role in the interdisciplinary team.
Facilitates an ongoing communication system for staff, client/families, physicians, and referral sources.
Assists with continuing education/in services for staff to implement new policies and procedures, and updates staff on changes in practice.
Assumes responsibility for personal computer, various office supplies and equipment, and the safe operation of hospital vehicles.
Implements external marketing activities to promote programs/services to community agencies, insurance companies, hospitals, physicians, private rehabilitation providers, and prospective clients.
Consults with physicians, social workers/discharge planners in all levels of care in reference to patients’ rehabilitation potential and earlier transfers to rehabilitation center if medically stable. This includes, acute care hospitals, long term acute care facilities, skilled nursing facilities, home referrals and fax referrals.
Initiates early patient/family teaching while patient is still in acute care; introduces patient/family to the rehabilitation process.
Acts as a resource person to other departments, team members, physicians, and students for the Brooks Health Care system.
Participates in inter- and intra-institutional educational programs.
Participates and supports clinical studies in the Center, as needed.
Participates in community projects, as assigned.
May perform other assigned duties.