Clinical Liaison (RN/LPN)

Aurora Health and Rehabiliation•Rolla, MO

About The Position

We are seeking a compassionate and driven Clinical Liaison to join our team. In this role, you will be key in marketing our services to patients, families, and caregivers, while working closely with referral sources to ensure a smooth and seamless transition of care.

Requirements

High school diploma or equivalent
RN or LPN license preferred
Medical assisting or healthcare experience preferred
Strong computer skills and proficiency with related software
Excellent communication, organization, and relationship-building skills

Responsibilities

Grow key service lines as defined by leadership
Collaborate with the sales and marketing team to generate referrals
Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff
Manage referral leads from hospitals and coordinate smooth transitions to the facility
Conduct initial and ongoing patient assessments to determine admission appropriateness
Coordinate communication among physicians, hospital staff, caregivers, and facility teams
Educate patients, families, and referral sources on programs, services, and amenities
Coordinate the admission process to ensure all required resources are in place
Collaborate with attending physicians to support timely patient transitions
Serve as a clinical consultant and resource to hospital staff as needed
Participate in community events, speaking engagements, and outreach activities
Assist with planning and delivery of educational programs for hospital staff
Work with utilization review and internal admissions teams to ensure efficient transfers
Provide tours to families and referral sources as appropriate
Submit visit and activity reports documenting referrals, contacts, and outcomes
Maintain confidentiality and compliance with HIPAA requirements
Assist other team members and perform clinical assessments as needed
Problem-solve barriers to admissions and transitions of care