Clinical Liaison- Registered Nurse (RN)

Emmanuel Hospice • Grand Rapids, MI

3d • $75,000 - $85,000

About The Position

Emmanuel Hospice is seeking a compassionate and skilled Clinical Liaison to serve as the vital connection between hospital systems, patients, families, and our hospice care team. This role blends clinical expertise with relationship-building to ensure timely, compassionate, and clinically appropriate referrals. As a member of our Business Development team, you will educate healthcare providers about hospice services, assess patient eligibility, and facilitate smooth transitions into hospice care.

Requirements

• Valid Registered Nurse license in the State of Michigan (Associate Degree required; BSN preferred).
• Minimum 2+ years of acute care experience; 1 year of home care or hospice experience preferred.
• Demonstrated success in building strong partnerships with healthcare providers and families.
• Proven experience in referral development and relationship building with community resources.
• Proficiency in Microsoft Office, presentations, database tracking/reporting, and EMR systems.
• Excellent oral communication skills; self-directed with the ability to work independently.
• Ability to push, pull, move, and/or lift a minimum of 50 pounds

Responsibilities

• Act as the primary liaison between hospital and hospice teams, strengthening partnerships and supporting referral sources.
• Collaborate with care managers, social workers, and interdisciplinary teams to identify hospice candidates and support discharge planning.
• Provide patient and family education on hospice services, expectations, and next steps.
• Identify and resolve barriers to discharge (family readiness, transportation, DME delays, medication issues).
• Coordinate placement needs and confirm appropriate levels of care (home, facility, respite, GIP-to-home).
• Review eligibility documentation with providers and hospice Medical Director to ensure compliance.
• Communicate real-time updates to Admissions, Scheduling, and Clinical Leadership.
• Ensure DME and comfort medications are ordered and delivered prior to discharge.
• Serve as the primary contact for hospice patients presenting to the ED or admitted to the hospital.
• Maintain accurate documentation in EMR systems for all communications, referrals, and admissions.
• Partner with Business Development and Clinical Leadership to identify referral trends and service needs.
• Uphold compliance with Emmanuel Hospice policies and all Federal, State, and local regulations.

Benefits

• Competitive Salary $75,000-$85,000
• Mileage reimbursement at the federal rate
• Self-care coaching + EAP
• Company tech provided (laptop/iPad, phone) Generous time off including PTO and Sick Time packages
• Medical, Dental, & Vision and other benefits offered starting Day One!
• Employer paid Life and Short-term Disability
• Bereavement leave that allows for support of you and your family
• 403(b) plan with match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees