Clinical Leader Practices - Urgent Care

Rochester Regional Health•Cuba, NY

13d•Onsite

About The Position

Rochester Regional Health Urgent/Immediate Care centers are committed to providing the highest quality heath care for residents and visitors in the Rochester community. You will be working along expert providers that can treat a wide variety of non-life-threatening, urgent medical needs with no prior appointments needed for in-person visits. Services provided include illness & injury, on-the-job injuries, physical exams, rapid lab tests and COVID screenings, vaccinations, virtual care, women’s care and x-rays. SUMMARY: The Clinical Leader is a Nursing Leader who serves as a resource for problem solving, provides clinical expertise, facilitates staff mentoring and coaching, and facilitates patient flow.

Requirements

Diploma or Associate’s Degree in Nursing required; Bachelor’s Degree in Nursing preferred.
Registered Nurse license in New York State.
Minimum of 2 years RN experience preferred
Basic Life Support (BLS) certification

Nice To Haves

Bachelor’s Degree in Nursing preferred.
Minimum of 2 years RN experience preferred

Responsibilities

Works closely with the Practice Triad leadership team; lead physician, practice manager and clinical leader, to run the day-to-day functions of the practice, resolving issues and concerns.
Demonstrates open communication style, consistent with the STAR behaviors and the mission / vision of the organization.
Functions as the clinical resource for LPN, MOA and Clerical staff.
Demonstrates the philosophy of rounding with purpose on patients, staff, and physicians in the practice using key words at key times to identify issues. Ensures that staff is rounding on patients, consistently using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you).
Resolves any issue or concerns at the time of the rounding. Follows up any concerns with lead physician and nurse manager.
Identifies and has knowledge of all high risk patients and ensures plan of care is current.
Recognizes staff for a job well done or for role modeling.
Coaches staff privately when performance is below standard. Initiates counseling and/or assists with disciplinary action process.
Maintains an awareness of individual practice issues and resolves them professionally, consistent with implementing HR policies and is able to hold staff accountable for their actions.
Participates in the selection of new staff, working with the team, ensuring peer interview process is followed.
Is fiscally responsible, participates with the leadership team in the practice budget development and management.
Responsible for the success of the practice pillar goals, working closely with the triad leadership to achieve patient satisfaction, employee satisfaction, financial, growth, and quality goals that are aligned with the organizational goals.
Ensures the educational requirements of the staff are obtained and maintained annually. Assures that any new change in practice is accompanied with staff competency.
Mentors all new clinical staff and acts as an ongoing mentor to the practice staff.
Completes the annual performance appraisal process on all direct reports, using feedback from the lead provider and other pertinent team members.
Makes assignments based on needs of patients and competency of staff. Ensures all staff is working appropriately within their scope. Ensures appropriate number of staff is available in the practice at all times; assigns and monitors lunch, break, and committee meeting coverage. Communicates any staffing overages or needs to Nurse Manager.
Evaluates staffing on a daily basis. Makes difficult staffing decisions with fair and consistent policies.
Maintains all regulatory compliance in the practice, prepares the staff for a constant state of readiness.
Demonstrates a good understanding of the national patient safety goals and ensures that the team is well versed and practicing within those goals.
Perform other duties as assigned.