Clinical Lead, Browning and Claytor

Trinity Health • Grand Rapids, MI

408d

About The Position

The Clinical Lead position at Trinity Health involves overseeing daily operations within a medical office setting, ensuring high-quality patient care and compliance with regulations. This part-time role requires a blend of clinical expertise and leadership skills to manage staff, coordinate office functions, and facilitate communication among team members and patients.

Requirements

• Minimum Associate's Degree; or an equivalent combination of education and experience relevant to the specified level of the position.
• Preferred Bachelor's Degree in related field.
• Valid State of Michigan Practical Nurse License or Registered Nursing License or other credentials appropriate to specified position; CPR or BCLS Certified.
• Minimum two years of experience or training in a medical office or similar setting; leadership experience.
• Knowledge of medical terminology.
• Ability to type a minimum of 30 words per minute.
• Good verbal, written, and interpersonal communication skills; ability to comfortably interact with diverse populations.
• Ability to work collaboratively in a team-oriented environment with a strong customer-service orientation.
• Ability to handle patient and organizational information in a confidential manner.
• Good problem-solving skills.
• Ability to handle high volume and remain organized and composed.
• Ability to work in a team-oriented environment that embraces trust.
• Ability to challenge established methods in a constructive manner to lead team members through a lean approach to rethink work processes.
• Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation.

Responsibilities

• Coordinates daily operations of assigned unit.
• May routinely perform day-to-day staff level duties.
• Oversees clinical office functions, including daily quality control functions.
• Communicates and collaborates with staff and customers to facilitate excellent patient care and service delivery.
• Serves as a resource to patients, staff and providers in the Manager/Practice Leader's absence.
• Ensures compliance with appropriate federal and state regulations.
• Provides input into the development, implementation, and evaluation of departmental and division goals.
• Provides input on interviewing, hiring, and training of new staff.
• Provides input for evaluation process and the development of specific individual performance evaluations, as appropriate, and may assist with implementing action plans.
• Complies with departmental activities such as monitoring supplies, documents charges/services, etc.
• Oversees the scheduling and assigns work to personnel within established departmental guidelines.
• Accountable for his/her own time management and the time management of departmental staff.
• Assists in developing and implementing education programs for staff and arranging opportunities for professional growth and development.
• Monitors round tables/task group attendance and ensures implementation of new processes within the office.
• Oversees acquisition and repair of office operational equipment, makes recommendations for improvements, and ensures that proper maintenance is conducted.
• Assists with payroll input and corrections as needed.
• Responsible for continual learning and individual role development.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 10,001+ employees