About The Position

The Clinical Laboratory Assistant I (CLA I) performs phlebotomy, assists laboratory technicians in performing routine laboratory tests and related duties. These duties include (but are not limited too): Collection of blood specimens, performs waived testing, performance of clerical and courier functions, and specimen processing. Strives for superior performance by consistently providing a high standard of care. All CLA's are responsible for assisting with blood collections from outpatients, inpatients as well as other possible collections from other patient types that are supported by Ashland Medical Center.

Requirements

  • High school graduate or GED.
  • Graduate of Phlebotomy Technician program or Certified Medical Assistant program OR ability to become certified by acceptable agency (AMT, ASCP, NHA, NCCT, or equivalent) within 1 year of hire.
  • Direct patient care experience in a clinical or hospital setting required.
  • Ability to use computer programs or become proficient with EPIC EMR within four weeks of hire.
  • Must demonstrate excellent customer service skills, working with all age groups.

Responsibilities

  • Collects and processes specimens (blood, urine, stool, sputum) following proper identification and labeling.
  • Performs specimen handling, preparation, and waived testing (e.g., urinalysis, hemoccults, urine drug screens) according to established protocols.
  • Enters and verifies orders, test results, and reference lab reports in the EMR/LIS with accuracy and attention to detail.
  • Provides excellent customer service by answering phones, scheduling tests, and communicating effectively with clinical staff and patients.
  • Maintains supply inventory, ensures cleanliness and safety of work areas, and adheres to all lab and Joint Commission standards.
  • Assists with quality control, proficiency testing, and competency assessments to support accurate and reliable laboratory operations.
  • Identifies and resolves issues affecting specimen quality or workflow, escalating as needed to technical staff or leadership.
  • Performs other duties as assigned by the lab manager or pathologist.

Benefits

  • medical
  • HSA
  • dental
  • 403(b) with employer match of 5%
  • life insurance
  • long-term disability
  • PTO
  • sick time
  • EAP
  • wellness benefits
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