Clinical Lab Assistant

PathGroup•Nashville, TN

17h•Onsite

About The Position

The Clinical Lab Assistant performs various functions in the Clinical lab, including data entry, specimen handling, centrifuging, pouring off and preparing specimens for testing, preparing peripheral smears by automated methods, loading bar-coded specimens on analyzers, and automated processes for sorting, decapping, aliquotting, and archiving specimens. This role also involves assisting Clinical Supervisors/Managers in the day-to-day operation of the laboratory. Key responsibilities include accurately capturing computer images, performing data entry for patient demographics, handling specialty specimens, cleaning and filing slides, receiving and directing inbound calls from various healthcare professionals and clients, collecting information for client inquiries, transporting and organizing off-site documentation, maintaining and reviewing pending lists, and ensuring adherence to referral testing TATs. The assistant must exercise all laboratory safety precautions, adhere to lab procedures, handle calls professionally, and perform routine clerical duties. The role also requires alignment with industry security practices and regulatory guidelines to protect sensitive data, and familiarity with Corporate Compliance and Privacy/Security policies.

Requirements

High School Diploma or GED is required.
Prior knowledge of laboratory testing and specimen processing.
Minimum of one year of previous health care environment job-related experience is required.
Strong aptitude for pattern recognition is required.
Must be able to type at least 50 words-per-minute.
Knowledge of medical terminology required.

Responsibilities

Responsible for accurately capturing computer images for using software.
Perform data entry concerning patient demographics information, copying requisitions for case folders, and imaging.
Handle specialty specimens including assembling specimen folders, printing labels, sorting samples by department, filling out paperwork for add-on testing and sending out samples for reference testing.
Clean, and file specialty testing slides.
Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.
Collect information related to client inquiries/complaints and communicate to Client Services Representative for follow-up and response.
Transport and help maintain organization of documentation stored off-site.
Review retention times and dispose of appropriate pieces of documentation when retention times are met.
Responsible for maintaining and reviewing pending lists and ensuring fulfillment of referral testing TAT's.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Handle difficult calls tactfully, courteously, and professionally.
Routine clerical duties including filing, faxing, inventory of supplies for the various departments, receiving and distributing mail.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.