Clinical Laboratory Assistant/Planter

Signature Healthcare•Brockton, MA

35d•Onsite

About The Position

Signature Healthcare's Brockton Hospital is hiring for a Clinical Lab Assistant-Planter in Brockton, MA. Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever. Clinical Lab Assistant-Planter Roles and Responsibilities:

Requirements

High School Education or equivalent required.

Nice To Haves

Experience in medical terminology, customer service and patient registration. Post High School education in Biological or Physical Sciences preferred.
Phlebotomy (ASCP) or Medical Assistant certification preferred but not required.
Software/Hardware: Meditech, Lattice

Responsibilities

Order appropriate laboratory testing as requested by providers
Receive specimens into the LIS
Batch specimens to secondary locations as required
Process specimens for both in-house and reference laboratory testing according to testing requirements. Plant all microbiology specimens following defined laboratory procedures
Ensure specimens are collected, stored and processed according to testing requirements
Cancel and request new samples when integrity is compromised
Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner
Perform add-on testing as requested ensuring appropriate specimen requirements are followed
Ensure patient/specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting and processing of specimens
Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately
Clarify all unclear orders prior to collection or processing
Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person
Assist callers with questions or direct them to appropriate resource
Fax patient results according to laboratory policy
Provide excellent customer service to patients, physicians and other healthcare providers
Effectively communicate information and instructions regarding tests and specimen collection to patients and/or family members, physicians, other healthcare providers in a respectful manner
Communicate issues or significant events to both management and incoming shifts
Follow up on events with patients and/or healthcare providers and document appropriately
Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Commit to recognize and respect cultural diversity for all customers (internal and external).
Communicate effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
Perform other duties as assigned