Clinical Lab Assistant - Phlebotomist - University Hospital, (1359)

TriCore Reference Laboratories•Albuquerque, NM

1d•Onsite

About The Position

The Clinical Lab Assistant Phlebotomist is able to work independently and with minimal supervision and/or oversight. Successful candidates have the experience and skillset to perform one or more identified modalities, with compensation dependent on the number of modalities performed. Candidates without experience may be considered for a paid apprenticeship level. Regular in-person attendance during scheduled work hours is essential. This role requires performing duties in a professional and courteous manner, maintaining supplies and inventory, observing students and new staff, and exhibiting basic problem-solving skills to ensure exceptional customer and patient care service. Responsibilities include hospital communication, on-call duties, effective telephone and verbal communication, professional judgment, clerical functions, maintaining confidentiality, and participating in coverage for on-call, holidays, evenings, and weekends. Basic PC skills are also required. TriCore, New Mexico's largest laboratory, employs over 1,400 individuals and is dedicated to improving the quality of care for communities and employees, fostering a culture of integrity and excellence, and seeking passionate individuals to impact patient care.

Requirements

H.S. diploma or equivalent.
Prove Immunity to Hepatitis B, or be immunized, or sign a waiver refusing Hepatitis immunization.
Provide documentation of a PPD test conducted not more than 90 days prior to date of hire, or have a PPD test conducted through TriCore.
Prove immunity or be eligible to receive rubella, rubeola and varicella immunization (in departments/locations with direct patient contact).
Valid driver's license.
Good driving record.
Must be insurable by lab insurance carrier as required by location.
Eligible to work in a health care facility as provided by the New Mexico Caregivers Criminal History Screening Act or other applicable law.
Candidates with no training or experience may be considered for an apprenticeship.
Selected Candidates will be placed into CLA Level 1, Level 2, Level 3, or Level 4 based on the number of modalities completed on a regular basis.

Nice To Haves

PBT (ASCP) or equivalent certification.
Completion of a relevant Clinical Lab Assistant or comparable program.

Responsibilities

Performs duties in a professional and courteous manner.
Maintains supplies and inventory necessary to perform departmental functions.
Observe students and/or new staff as needed.
Exhibit basic problem solving skills to ensure exceptional customer and patient care service levels.
Responsible for hospital communication responsibilities as assigned, including on-call responsibilities during scheduled hours (cell phone) by location.
Demonstrates effective telephone and verbal communication skills.
Actively demonstrates professional judgment when dealing with clients, patients and co-workers.
Perform clerical functions as needed by the department, including, but not limited to documenting critical communication such as call-ins in the absence of a supervisor.
Responsible for maintaining levels of confidentiality associated with position and access to personal and confidential information.
Participate in and maintain coverage levels for on call as needed/required to meet service levels.
Participate in coverage for holidays, evenings, and weekends as needed or required.
Basic P.C. skills.
Check-in and Order Entry/Reconciliation (Clinical, Anatomic, Research, Referral Testing), including identifying patient in system, reconciling electronic orders, manual entry when necessary, and insurance/payment when necessary.
General Phlebotomy (ages 10 and above) including vacutainer, butterfly and syringe collections.
Special Collections and/or external shipping certification, including but not limited to arterial blood gas, pediatric and infant draws, sweat collection, breath collections, occ health/drug screen collections, MRSA and Covid collections, therapeutic phlebotomies.
Assisting provider performed procedures, including but not limited to FNA, Bone Marrow, EBUS, Bronchial lavage.
Specimen Processing, including specimen receipt, specimen sorting, specimen delivery/loading, decanting and retrieval for send out testing and surgical sample triage, specimen storage and disposal functions.
Non-conformity investigation/Problem Resolution (e.g., Problem Desk, Portal, TLC, NCE responses, client service), including proper documentation.
Lab Equipment Maintenance and/or support (superuser), to include chemical and biohazard waste management for non-testing instrumentation (cryostats and stainline).
Sample Testing (waived to moderate), including appropriate instrument maintenance, biohazard disposal, and QC.
Reviews results to see if they are within defined parameters. Identifies and resolves technical specimen problems. Report out results.
Identifies, researches and resolves specimen, QC, or instrument problems.
Consistent training and/or assisting in competency assessments of modalities to employee and/or students with completing initial training documentation. This may include N95 FIT Testing.
Department specific skilled technical assistance: BB-Product prep (irradiating units, thaw cryo and plasma, splitting plasma and platelets).
Department specific skilled technical assistance: Infectious Disease- Planting patient specimens that includes: Tissue and Bone processing (grinding and cutting), Plate Inoculation, Knowledge of anaerobic versus aerobic incubation requirements.
Department specific skilled technical assistance: Genetics and Cytometry – Nucleic acid extraction, cell culture and harvesting, renal transplant kit oversight and patient testing scheduling and monitoring.
Department specific skilled technical assistance: Histology and Cytology – Cytology specimen processing, slide preparation and staining, Histology specimen processing, including bone marrow grossing and knowledge of processing for each tissue type.
Department specific skilled technical assistance: TRI Honest Broker.
Department specific clerical or support functions: Organization of AP/HP cases and slide distribution.
Department specific clerical or support functions: FFPE Block and slide filing and material retrieval.
Department specific clerical or support functions: Consult Case management (ordering, material retrieval, billing, Client on the Fly, report upload).
Department specific clerical or support functions: Client Material return.
Department specific clerical or support functions: Unit allocation & issue: cryo, plasma, platelet, bone and tissue.
Skilled Inventory management: (ordering, receiving, monitoring par levels, end of month reconciliations, includes blood supply, reagents, supplies, TriBuy training and competency).