BOONE MEMORIAL HOSPITAL INC-posted about 7 hours ago
Full-time
Onsite • Madison, WV

Boone Memorial Health is seeking a Clinical Information Technology (IT) Specialist to support clinical software systems and provide technical assistance to clinical and administrative teams. This position plays a key role in maintaining the functionality of CPSI, Medhost, Microsoft, and Linux systems that support patient care and hospital operations. The ideal candidate has strong technical skills, experience in healthcare IT, and the ability to communicate effectively with both technical and non-technical users.

  • Provide technical support for software, hardware, and network issues
  • Train and support CPSI and Medhost super users and new providers
  • Troubleshoot and resolve issues with CPSI, Medhost, and other clinical systems
  • Install and maintain hardware, software, and peripheral equipment
  • Perform computer diagnostics and implement solutions
  • Maintain documentation, workstation configurations, and inventory records
  • Assist with user setup, security, and configuration for network systems
  • Install and support Microsoft Windows, Linux, and clinical applications
  • Communicate with vendors to resolve technical issues
  • Configure and install network devices such as routers, switches, firewalls, and VPN
  • Assist with system upgrades, implementations, and backup processes
  • Provide on-site, remote, and phone-based technical support
  • Associate degree in Information Technology, Computer Science, or related field preferred
  • Two years of computer-related experience; healthcare IT preferred
  • Experience with CPSI and Medhost strongly preferred
  • Knowledge of Microsoft and Linux operating systems
  • Strong troubleshooting and problem-solving skills
  • Understanding of healthcare workflows, HIPAA, and IT security standards
  • Ability to explain technical issues to non-technical staff
  • Strong documentation and organizational skills
  • Ability to work independently and within a team environment
  • Ability to lift and move up to 50 pounds on occasion
  • Frequent standing, sitting, handling, and fine motor tasks
  • CompTIA A+, Network+, or similar certification preferred
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