Clinical Intern
About The Position
Navitus Health Solutions is seeking a Clinical Intern to join our team! The Clinical Intern will be a key contributor to the success of our Clinical Engagement Center focused on improving member’s health and wellness via tele-pharmacy and wellness coaching. Under the supervision of a clinician, this individual is responsible for the delivery of the Medication Therapy Management (MTM) services for commercial and Medicare members. In addition, the Clinical Intern will assist in the development and execution of additional clinical outreach programs to exceed client expectations. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member’s medication regimen for prescription, OTC, herbal and supplement medications. The assessment will include the development of a personalized Medication Action Plan in partnership with the member as required by CMS. Is this you? Find out more below!
Requirements
- High school degree or equivalent required, must be enrolled in an accredited 2- or 4-year college for the upcoming school year.
- Must be 18 years or older.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
Nice To Haves
- Experience working in Microsoft Office suite, particularly Word, Excel, and PowerPoint preferred.
- The intern role is considered a learning opportunity and as such, no specific experience is required. Preference may be given to candidates with work experience or education paths determined desirable by the department each intern supports.
Responsibilities
- Conduct medication therapy management (MTM) and expanded clinical programs in accordance with the Centers for Medicare & Medicaid Services (CMS).
- Develop appropriate clinical algorithms, pathways and call scripts to support pharmacy staff in delivering MTM services.
- Review and update all algorithms and call scripts with updated clinical guidelines.
- Develop documentation standards for clinical outreach.
- Collaborate with other CEC staff to develop and maintain a high quality and consistent MTM product.
- Assist CEC leadership to develop programs to support STAR ratings outreach.
- Provide clinical outreach to members, prescribers, and pharmacy providers in order to enhance care coordination.
- Develop a full understanding of Navitus’ Clients’ member experience and how the engagement center contributes to improved health and wellness.
- Adhere to compliance and HIPAA regulations.
- Other duties as assigned
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
