Clinical Informatics Systems Analyst I - Converge

CHRISTUS Health • Irving, TX

427d

About The Position

The Clinical Informatics Systems Analyst I plays a crucial role in the operation and administration of clinical information systems within a large, multi-regional healthcare system. This position involves collaborating with clinical and technical teams to enhance workflow methodologies and tools, providing application support for clinical applications, and managing incidents, changes, and problems according to ITIL processes. The analyst must possess detailed healthcare knowledge and systems expertise to effectively support assigned clinical applications while working independently.

Requirements

• Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred.
• 1-3 years previous clinical information systems experience or equivalent preferred.
• Valid Driver's License required.
• Epic certification/accreditation/self-proficiency preferred, with a requirement to certify in relevant application within 90 days of hire.

Nice To Haves

• Experience in software troubleshooting.
• Advanced knowledge of Microsoft Office products.

Responsibilities

• Collaborate with Clinical Informatics colleagues to drive strategic goals and vision for the department and CHRISTUS Health.
• Focus on standardized best practice workflow processes and clinical content to improve patient safety.
• Identify infrastructure-related issues affecting clinical applications in collaboration with technical colleagues.
• Develop, test, implement, support, and maintain assigned clinical applications and business processes.
• Provide ongoing end-user support for clinical information systems, including upgrades and new releases.
• Communicate system changes, new functionalities, and workflow process changes to clinical end users.
• Foster relationships with various departments to ensure effective communication and meet business requirements.
• Perform in-depth analysis of workflows, data collection, and technical issues related to clinical information systems.
• Troubleshoot application issues and escalate complex problems as necessary.
• Provide clear and organized status reporting on key project areas to stakeholders.

Benefits

• Full-time employment with a reputable healthcare organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees