About The Position

The Virtual Clinical Informatics - Epic Support Team supports all Providence clinicians and caregivers in their utilization of Epic, this support is provided remotely 24/7. Given the nature of 24/7 support it is crucial that candidates for this role be available to work a variety of days and start times, including at least one weekend day per week. The Clinical Informatics Specialist (CIS) serves as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings. The CIS acts as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies. Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Providence supports 100% virtual work for residents located in the following areas: Alaska, Washington, Oregon, Montana, California, Texas: Lubbock, Texas: Levelland, Texas: Plainview.

Requirements

  • Bachelor's Degree in Clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or related field -OR- a combination of equivalent education and work experience
  • 2 or more years of experience in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting
  • Experience with the Epic EHR platform

Nice To Haves

  • Informatics certifications or credentialing
  • Deep understanding of the Epic EHR platform
  • Ability to interpret clinical data, generate reports, and identify trends
  • Understanding of medical terminology, procedures, and clinical documentation
  • Ability to work with clinicians, IT teams, administrators, and vendors
  • Evaluating system performance and identifying areas for improvement
  • Diagnosing and resolving issues with clinical systems
  • Comfort with fast-paced, evolving healthcare environments
  • Ensuring accuracy in data and system configurations
  • Understanding the needs of clinicians and patients when designing solutions

Benefits

  • 401(k) Savings Plan with employer matching
  • Health care benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • Time off benefits (paid parental leave, vacations, holidays, health issues)
  • Voluntary benefits
  • Well-being resources

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

Bachelor's degree

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