About The Position

This position serves as a liaison between the hospital, clinical areas, and the Information Technology Department. The primary responsibility involves determining the needs and requirements for clinical applications in acute and ambulatory healthcare ancillary departments. The Clinical Informatics Specialist will lead projects related to the evaluation, selection, and implementation of clinical systems such as EHR, PACS, and digital imaging. This individual will collaborate with staff and physicians to optimize clinical system usage through education, training, quality outcomes, and support, aligning with organizational goals. The role requires a full understanding of Information Technology's purpose and operation, along with the ability to make sound judgments.

Requirements

  • Graduate of accredited School of Nursing or another clinical field with an associates degree and state licensure.
  • Basic Life Support Heartsaver (HS) level to be completed within 30 days of hire.
  • Comprehensive understanding of clinical principles to evaluate information system needs.
  • Proficient with computers (MS Word, Excel, PowerPoint, Publisher, etc.).
  • Proficient with report writing software (Crystal Reports, etc.).
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent customer service skills.
  • Demonstrates competency on equipment listed on department specific checklist.
  • Critical thinking skills: Seeks resources for direction, when necessary.
  • Performs independent problem solving.
  • Decision-making is logical and deliberate.
  • Performs actions that demonstrate accountability.
  • Exercises safe judgment in decision-making.
  • Practices within legal and ethical guidelines.

Nice To Haves

  • Current Washington State RN Licensure.
  • Two (2) to three (3) years experience with systems implementation and support.

Responsibilities

  • Responsible for planning, evaluating, and implementing extended training of staff for clinical information systems.
  • Develops training materials and/or manuals for clinical information systems.
  • Develop and consistently update policy and procedures pertaining to use of clinical information systems, utilizing staff and manager feedback.
  • Maintain knowledge of standards and ensure compliance with regulatory agencies.
  • Works closely with all Information Technology Department staff members and Clinical Informatics Specialists to ensure high quality IT products and services are provided throughout the organization.
  • Actively participate in performance improvement efforts for clinical areas as it pertains to clinical informatics.
  • Collaborate with other departments to identify areas for improvement and efficiency.
  • Act as a liaison with clinical staff and medical staff to assess their system needs and provide information and training as needed.
  • Provide day-to-day consultation and development support, interpret user problems and initiate the appropriate action for their resolution.
  • Facilitate planning for future direction of the Electronic Health Records (EHR) and related efforts, including requests for changes and enhancements to the current and future EHR systems.
  • Direct and participate in computer training and orientation activities for current and new employees, students, and physicians.
  • Provide technical support to Samaritan Healthcare clinical areas, both at the hospital and physician clinic, regarding the use of software.
  • Troubleshoot software problems and initiate corrective procedures.
  • Actively participate as a member of the Informatics Team and serve on other teams as requested.
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