In collaboration with Clinical Informatics and IT management, this position is responsible for the coordination, planning, design, development, implementation, and support of clinical information systems in the organizations ambulatory and outpatient settings. The position provides clinical and technical support to medical providers and their support staff on the use of information systems and applications that are used to provide patient care. The position assists with the design and development of clinical workflows, actively participates in change management processes, develops appropriate user training, and works collaboratively with functional subject matter experts to identify opportunities for work process improvement. The position assists with the proper documentation of patient care in information systems and clinical applications, and the continuous education and training of staff consistent within professional, regulatory, and legal standards of clinical practice. Supports medical and clinical staff in the advanced access of patient records and the effective use of the integrated Electronic Medical Record (EMR) software to assure patient safety, improve satisfaction and efficiency, and advance patient care. The position serves as the primary liaison between the ambulatory outpatient centers and Information Services and serves as a resource in the resolution of complex problems and issues.