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The Clinical Informatics Analyst supports Providers and Associates by providing at the elbow and remote support, troubleshooting issues and identifying opportunities for clinical information system improvements. Promotes optimization and adoption of the Electronic Health Record (EHR) and other related applications, both in-person and remote. Identifies opportunities and inefficiencies related to workflow and the use of the EHR (Epic). Gathers and interprets data for development of strategies to improve processes and workflow. Collaborates with multiple levels of leadership and teams to assess, plan, design, implement, and support the end user in a manner that promotes adoption and utilization. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.