Clinical Informaticist (Nurse Informaticists)

BMC Software•Boston, MA

41d•$104,000 - $151,000

About The Position

POSITION SUMMARY: The Clinical Informaticist is a trained and licensed medical professional responsible for providing expertise and support in the development and implementation of clinical applications at Boston Medical Center. Works to ensure that new deployed technology or functionality is used appropriately; established technical and quality standards are followed; changes are cost effective; and, the information needs of clients are met. Position: Clinical Informaticist Department: Nurse Informaticists Schedule: 40 Hours (Days) ESSENTIAL RESPONSIBILITIES / DUTIES: The Clinical Informaticist must be a collaborative professional who can co-lead major ITS initiates to support the overall mission and values of Boston Medical Center. Serves as a role model and liaison for bridging the functions of clinical care and information technology. Provide clinical expertise as a project lead within the BMC ITS Department in the analysis, design and development of clinical related components of BMC’s current and future EHRs. Provides guidance and subject matter expertise to assist with integration of related processes (i.e. clinical workflow) necessary to achieve successful integration of new technologies. Co-leads cross functional project work groups in making design decisions by building consensus, engaging the necessary resources and escalating issues to appropriate project management and governance councils. Ensures workgroup goals are aligned with overall project/departmental goals. Is responsible for co-managing the workgroups project timeline, scope, deliverable and budget in conjunction with the project manager/lead utilizing standardized project management templates. Partners with the clients/clinicians to understand their work processes and business goals to adequately gather information to document project/request requirements. Ensures the client/clinician understands the work required implementing a new solution/enhancement and how the new solution/enhancement may change their current workflow. Identifies desired results of an initiative and drives toward achieving that result. Assists project, functional or business manager with the development of a comprehensive testing strategy including the development of test plans, test scripts and test conditions based on the Business and System Requirements. Tests solutions/enhancements to validate whether requirements have been met. Assists project, functional or business manager with the development of a comprehensive operational readiness strategy including designing the training program, creating a communication plan and forming a go-live support plans. Participates in post-deployment phases. Assesses and evaluates all feedback to ensure that the data collected is utilized to make future improvements. Participates in the creation of executive summaries and presentations for management’s review on identified initiatives. Participates in a number of organizational committees representing ITS. Identifies opportunities for improving operational and system performance and escalates issues and problems requiring immediate attention according the standardized incident management process. Identifies opportunities for improving efficiency/reliability of ITS applications. Interfaces with vendor and contractor to answer application and requirements questions and to resolve issues related to work assignments. Serves as a liaison to BMC clinicians, including physicians, nurse, pharmacists and ancillary staff to effectively execute assigned tasks and projects. Works is directed by limited supervision, using established procedures. May instruct, guide and oversee work of other ITS staff while managing project requests. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

Requirements

EDUCATION: Work requires a Bachelor’s Degree.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Current RN license to practice in the State of Massachusetts is required.
EXPERIENCE: Requires at least 5 years of health care experience of which at least 3 years are in clinical role.
KNOWLEDGE AND SKILLS: Knowledge of clinical workflow and processes.
Understanding and execution of change management process: utilizing proven collaborative, decision making, delegation and follow up skills.
Project management experience including co-leading the planning and implementing multiple projects in a cross functional environment.
Ability to co-manage project team; embracing a collaborative and multi-disciplinary approach to problem solving.
Willingness to take accountability for decisions and to take corrective actions where necessary.
Strong written and verbal communication skills.
Demonstrated leadership skills to facilitate meetings drive decisions and assigned task ownership.
Strong customer service skills
Proficient with MS Office tools including: MS Project, Visio and PowerPoint.

Nice To Haves

Graduate degree (MBA) preferred.
Formal training and education in Clinical Informatics preferred.
Experience in organizing, planning and executing projects from vision through implementation, involving internal personnel, contractors and vendors is preferred.
Prior leadership experience preferred.
Familiarity with process redesign and quality improvement principles.

Responsibilities

Co-lead major ITS initiates to support the overall mission and values of Boston Medical Center.
Serve as a role model and liaison for bridging the functions of clinical care and information technology.
Provide clinical expertise as a project lead within the BMC ITS Department in the analysis, design and development of clinical related components of BMC’s current and future EHRs.
Provide guidance and subject matter expertise to assist with integration of related processes (i.e. clinical workflow) necessary to achieve successful integration of new technologies.
Co-lead cross functional project work groups in making design decisions by building consensus, engaging the necessary resources and escalating issues to appropriate project management and governance councils.
Ensure workgroup goals are aligned with overall project/departmental goals.
Co-manage the workgroups project timeline, scope, deliverable and budget in conjunction with the project manager/lead utilizing standardized project management templates.
Partner with the clients/clinicians to understand their work processes and business goals to adequately gather information to document project/request requirements.
Ensure the client/clinician understands the work required implementing a new solution/enhancement and how the new solution/enhancement may change their current workflow.
Identify desired results of an initiative and drives toward achieving that result.
Assist project, functional or business manager with the development of a comprehensive testing strategy including the development of test plans, test scripts and test conditions based on the Business and System Requirements.
Test solutions/enhancements to validate whether requirements have been met.
Assist project, functional or business manager with the development of a comprehensive operational readiness strategy including designing the training program, creating a communication plan and forming a go-live support plans.
Participate in post-deployment phases.
Assess and evaluate all feedback to ensure that the data collected is utilized to make future improvements.
Participate in the creation of executive summaries and presentations for management’s review on identified initiatives.
Participate in a number of organizational committees representing ITS.
Identify opportunities for improving operational and system performance and escalates issues and problems requiring immediate attention according the standardized incident management process.
Identify opportunities for improving efficiency/reliability of ITS applications.
Interface with vendor and contractor to answer application and requirements questions and to resolve issues related to work assignments.
Serve as a liaison to BMC clinicians, including physicians, nurse, pharmacists and ancillary staff to effectively execute assigned tasks and projects.
Instruct, guide and oversee work of other ITS staff while managing project requests.

Benefits

BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

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