Clinical Health Facility Surveyor Trainer III

State of Oklahoma • Oklahoma City, OK

7d • $75,000 • Onsite

About The Position

Positions in this job family are assigned responsibilities involving the training and professional development of OSDH staff in various topics or skills concerning regulatory surveys and compliance. This includes the preparation and tracking of staff training, scheduling and coordinating various workshops, classes, or seminars, conducting training in a variety of settings and/or facilitating a variety of meetings or seminars. Assigned responsibilities of observing and assisting in the training of staff who conduct technical licensure, certification surveys, and complaint investigations for a variety of health facilities. Assigned responsibilities involving the training and professional development of OSDH staff in various topics or skills concerning regulatory surveys and compliance.

Requirements

• Qualifying experience can be in any one of the following fields of experience: Medical Technologists Requirements at this level consist of registration as a Medical Technologist with the American Society of Clinical Pathologists, plus six years’ experience as a Registered Medical technologist.
• Medical Practitioners A bachelor’s degree and possession of a valid permanent Oklahoma license as a medical practitioner issued by the Oklahoma Board of Medical Licensure, plus six years of professional experience as a licensed medical practitioner
• Nursing Possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice practical nursing, or Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) and eight years of experience as a licensed practical nurse in a health care setting.
• Possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing, or, Licensed Practical Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) and seven years of experience as a registered nurse
• A bachelor’s degree in nursing and six years of experience as a registered nurse.
• A combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience.
• A combination equivalent of years of experience as a licensed nurse.
• Social Workers Possession of a valid permanent Oklahoma license as a social worker issued by the Oklahoma State Board of Licensed Social Workers, plus six years of professional experience as a licensed social worker.
• Employee must successfully complete all training and obtain certification (federal/state) for Nursing Facilities, including the successful completion of Surveyor Minimum Qualification Training (SMQT) within one year of hire date.
• Knowledge of the principles, practices, and ethics for the surveyor’s licensed or registered professional status; of administrative and organizational principles and practices regarding health care facility operations; of the principles of interviewing; and of word processing software applications and computer operations.
• Ability is required to read and understand statutory and regulatory language; to establish and maintain effective working relationships; to exercise good judgment in evaluating situations and choosing an appropriate course of action; to interpret and analyze survey findings against statutory and regulatory requirements; to make decisions; and to organize and communicate findings, both orally and in writing, in a logical, clear, concise, and complete manner.
• Knowledge of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; and of the requirements for determining culpability of a facility.
• Ability is required to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statue, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non-verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm.
• Long Term Care Surveyors must successfully complete all training and obtain certification (federal/state) for Nursing Facilities, including the successful completion of Surveyor Minimum Qualification Training (SMQT) within one year of hire date.
• Knowledge, Skills and Abilities required at this level include knowledge of the principles, practices, and ethics for the surveyor’s licensed or registered professional status; of administrative and organizational principles and practices regarding health care facility operations; of the principles of interviewing; of word processing software applications and computer operations; of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; of the requirements for determining culpability of a facility; and of residents/patients/clients relocation protocols.
• Ability is required to read and understand statutory and regulatory language; to establish and maintain effective working relationships; to exercise good judgment in evaluating situations and choosing an appropriate course of action; to interpret and analyze survey findings against statutory and regulatory requirements; to make decisions; to organize and communicate findings, both orally and in writing, in a logical, clear, concise, and complete manner; to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statue, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non-verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm; to facilitate the relocation of residents/patients/clients; to independently perform facility investigations; to provide individual instruction, encouragement, and guidance to surveyors while functioning as a preceptor to surveyors in training; and to lead a team of surveyors in the conduct of a facility survey.
• Ability is required to facilitate the relocation of residents/patients/clients; to independently perform facility investigations; to provide individual instruction, encouragement, and guidance to surveyors while functioning as a preceptor to surveyors in training; and to lead a team of surveyors in the conduct of a facility survey.

Nice To Haves

• Preferred RN and experience with adult education training.

Responsibilities

• Based on the licensed or registered professional status of the surveyor applies knowledge of professional standards of practice in providing instruction and consultation for surveyors to be able to observe, analyze, and evaluate the provision of nursing, dietary, social, laboratory, and pharmaceutical services as well as respiratory, speech, physical and occupational therapy services for adherence to professional standards of practice.
• Prepares or collects information and materials to be used in conducting and/or facilitating training, meetings or seminars, including lesson plans, training guides, participant manuals, videos, slides and other materials.
• Determines employee training and professional development needs through observation, surveys, interviews, or other sources; reviews and analyzes special requests for training courses and professional development.
• Schedules and coordinates training classes, workshops, seminars, conferences or meetings.
• Educates staff in survey sampling methodology to select residents/patients/clients for in-depth evaluation of the care and service needs of the residents/patients/clients versus the care and services provided.
• Educates staff in the appropriate interview techniques of residents/patients/clients, family members, and facility personnel, and others to obtain and document information regarding residents/patients/clients care and/or to respond to complaints.
• Educates staff in evaluating the administration of health facilities to determine if policies and procedures comply with federal and state statutes and regulations.
• Educates staff in the completion of required forms and reports, which detail deficiencies noted during facility survey.
• Assigned responsibilities of observing and assisting in the training of staff who conduct technical licensure, certification surveys, and complaint investigations for a variety of health facilities; who evaluate the care provided residents/patients/clients by licensed or registered facility staff; and providing consultative and technical assistance to OSDH staff regarding professional standards of practice; and ensuring compliance with federal and state laws.
• Educates staff on how to Investigates allegations and makes determinations of resident/patient/client abuse and neglect; makes determinations of immediate jeopardy in which immediate corrective action is necessary because a facility practice has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident/patient/client; makes determinations of actual harm in which a facility practice has cause a negative outcome that has compromised the resident’s/patient’s/client’s ability to maintain and/or reach his/her highest practicable physical, mental, and psychosocial well-being.
• Being present in the office is an essential function of the job.
• Other duties as assigned
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level