Clinical Field Supervisor (LPN or CMA)

Bluestone Physician Services•Tampa, FL

3d•$58,000 - $65,000•Onsite

About The Position

The Clinical Field Supervisor (CFS) is a vital leader within Bluestone Physician Services, ensuring the delivery of high-quality clinical care and operational excellence within their assigned territory. Reporting directly to the Regional Field Services Manager, the CFS leads, mentors, and supports a team of Clinical Assistants (CAs). This dynamic role involves regular field visits to ensure quality standards are met, workflow optimization is achieved, and provider collaboration is fostered. The CFS is instrumental in upholding Bluestone's mission and values while driving continuous improvement within their team.

Requirements

Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) licensure
5+ years of experience working in a clinical setting
3-5 years for demonstrated clinical leadership experience required
Valid driver's license required
Strong leadership, mentorship, and coaching skills
Excellent communication, interpersonal, and relationship-building skills
Sound clinical judgment and decision-making abilities
Detail-oriented with a focus on quality and accuracy
Ability to work independently and collaboratively within a team environment
Proficiency in using electronic health records and other relevant technologies
Demonstrated alignment with Bluestone's purpose, core focus, and core values
Adaptability to handle change and ambiguity with confidence
Proficient in reading, writing, speaking, and understanding the English language
Local travel up to 75% is required

Responsibilities

Field-Based Leadership & Quality Assurance: Conduct Regular Field Visits : Dedicate significant time to in-person visits with clinical teams, observing workflows, providing feedback, and ensuring adherence to policies and procedures.
Drive Quality Improvement : Conduct quarterly chart audits, ensuring compliance with clinical standards and identifying opportunities for improvement.
Foster Provider Partnerships : Build strong relationships with providers, gather feedback on clinical support, and collaborate to achieve shared goals.
Attend Market Coverage meetings to ensure proper clinical support alignment.
Attend Team Meetings : Participate in team huddles and/or practice overviews to gain insights into team dynamics, address issues, and reinforce best practices.
Team Performance & Development: Mentor and Coach CAs : Conduct regular one-on-one meetings, providing guidance, performance feedback, and addressing any challenges.
Monitor Performance Metrics : Analyze team dashboards and reports to track key performance indicators, identify areas for improvement, and ensure compliance with the scheduling and pre-step processes.
Maintain Clinical Competencies : Ensure all CA clinical competencies are up-to-date, documented, and stored appropriately.
Recruit, Train, and Onboard : Assist in interviewing candidates, train new CAs, and provide ongoing coaching and development opportunities.
Administrative & Operational Responsibilities: Manage Timekeeping & PTO : Approve time cards and PTO requests, ensuring adequate coverage for the team while monitoring overtime per policy.
Coordinate PTO coverage as needed.
Maintain Visit Schedule : Keep an updated visit schedule on the shared Google calendar, ensuring visibility for the MFS, CPD, and Director of Clinical Field Services.
Participate in Meetings : Actively engage in department meetings and workgroups when applicable, sharing insights and collaborating on solutions.