Clinical Field Staff Supervisor - Home Health

Residential Home Health and Residential Hospice•Williamsport, PA

About The Position

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Clinical Field Staff Supervisor will partner with our field staff and leaders to provide the best support to the patients that we serve. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

Requirements

A minimum of two (2) years of experience working as a Registered Nurse in home care or applicable setting.
Must possess an Associate’s Degree from an accredited School of Nursing.

Nice To Haves

Minimum of one (1) year of management experience preferred.

Responsibilities

Provide supervision and direction for field staff and act as liaison between field and office staff.
Responsible for direct management of the POD’s Clinical Field Staff, assigning tasks and objectives, and establishing clear measurables for monitoring results versus objectives.
Responsible for the development and engagement of POD’s Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance.
Monitor clinicians via HCHB reports
Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
Evaluate and address customer concerns, including documentation and resolution.
Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships.
Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate.
Review staff schedules to assure productivity, communicating with PSC of staff availability, as well as providing Clinical Manager with projected productivity for staff once/week.