Clinical Field Specialist -Midwest

Vital Connect IncDupont, WA
2d$60,750 - $67,500

About The Position

Purpose To provide comprehensive educational and clinical customer support to effectively implement VitalConnect’s solutions into customer sites. Territory Coverage: Greater Chicago area and surrounding states.

Requirements

  • Willing and able to travel up to 75%
  • Excellent written and verbal communication, along with strong analytical, interpersonal and organizational skills
  • The ability to successfully manage multiple priorities in a fast-paced environment
  • The ability to work independently or as a team player in cross-functional projects
  • Extensive judgement and experience to plan and accomplish goals
  • Friendly and approachable presence; enjoys developing relationships at all levels of the organization
  • Proficiency in Microsoft Office and other computer software
  • Passion for making a positive change in people’s lives

Nice To Haves

  • Bachelor’s degree preferred
  • Degree in nursing or related field preferred; valid unrestricted nursing license issued within the U.S.
  • Certification from an accredited cardiac training program or a minimum of 2+ years in cardiac related training
  • Prior or current critical care or telemetry experience
  • Knowledge of Good Clinical Practice (GCP) and ECG rhythm interpretation

Responsibilities

  • Supporting field personnel by providing onsite and virtual clinical education and training through presentations and demonstrations about merits and proper clinical usage of company products
  • Collaborating with various departments within customer organization to implement onsite clinical evaluations to ensure clinical acceptance of all technological devices
  • Educating customers on the merits, proper clinical procedures, and usages of clinical devices
  • Establishing and sustaining effective relationships with external customers while working with sales teams to drive clinical value
  • Developing and delivering a customized training and support plan for VCI solutions at customer sites. Ongoing customer support either in person or by phone/video conference
  • Submitting detailed documentation while onsite at customer accounts within designated time frame
  • Maintaining product knowledge as product operations and/or features change
  • Assisting in various internal projects as assigned

Benefits

  • This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
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