Clinical Experience Software Product Manager

Eli Lilly • Indianapolis, IN

88d • $123,000 - $180,400

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. R D Tech@Lilly unites science with technology to accelerate the LRL (Lilly Research Laboratories) pipeline and deliver therapeutic innovations. As a member of the R D Tech@Lilly organization, you will have the opportunity to work in a highly technical and fast-paced team in a scientifically challenging area responsible for clinical experience transformation agenda to support an ever-changing research and development environment. Within Tech@Lilly, Clinical Experience is focused on the delivery of platform and systems that remove friction in the digital experience of investigators and study participants whilst streamlining clinical research execution. This product manager will lead new product development as part of a large scale program. The MVP is already live and scaling up adoption, opening the door to re-engineer inefficient capabilities across study startup and execution. The individual needs to bring an understanding and empathy for clinical researches and an energy to bring together expert internal business capability leaders and data product owners to capture clear product requirements and design that can accelerate product engineering. The product manager will also need to work with product managers across a sister program unlocking new ways of working through automation and AI with the goal to increase impact for investigators.

Requirements

• Experience modelling complex business domains to accelerate shared understanding and drive clear boundaries and requirements around new services or data products.
• Experience with different project/product development methodologies such as Scaled Agile Framework (SAFe) or critical chain.
• Experience working in a regulated industry - pharmaceutical preferred.
• Experience working with Clinical Data.
• Able to act as change agent and take ownership of issues or opportunities until a proper solution is implemented.
• Passion for technology, innovation, and entrepreneurship, with a deep curiosity and drive to solve complex problems and build impactful solutions.
• High learning agility and be able to 'connect the dots'.

Responsibilities

• Partner with business capability owners to refine and communicate a compelling product vision aligned with business goals.
• Develop and maintain a product roadmap that prioritizes features based on customer needs, business impact, and technical feasibility.
• Collaborate closely with engineering, design, and clinical trial delivery teams to deliver high-quality products on time and within scope.
• Conduct user research, analyze market trends, and gather feedback to inform product decisions and identify new opportunities.
• Translate business and user needs into clear product requirements, user stories, and acceptance criteria.
• Lead agile ceremonies, manage backlogs, and ensure continuous delivery of value through iterative development.
• Define KPIs, track product performance, and use data to drive continuous improvement and innovation.
• Act as the voice of the product, keeping stakeholders informed and engaged throughout the product lifecycle.

Benefits

• 401(k)
• Pension
• Vacation benefits
• Medical, dental, vision and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree