Clinical Enterprise Systems Engineer

Specialized Dental PartnersFranklin, TN
8h$95,000 - $125,000Remote

About The Position

Specialized Dental Partners is seeking highly skilled Systems Engineer (Clinical & Enterprise Systems Platform Owner) to own, operate, and evolve our clinical and enterprise application ecosystem. This role is responsible for end-to-end ownership of clinical systems, web-based applications, and supporting Microsoft platforms as standardized, secure, and scalable service products. The Systems Engineer ensures that mission-critical clinical applications remain reliable, secure, and well-integrated with identity, infrastructure, and endpoint platforms. This is a hands-on engineering role with clear product accountability, not just a ticket-focused position. This position is primarily remote with travel required as needed.

Requirements

  • 6+ years experience in a technology role
  • 3+ years of systems engineering experience in enterprise or healthcare environments
  • 2+ years working with Microsoft identity platform
  • 2+ years’ experience in scripting with PowerShell concentration
  • 4+ years in communication-centric business role
  • 2+ years focused on automation creation
  • 1+ Healthcare IT experience (HIPAA Aligned)

Nice To Haves

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • Strong direct ownership and responsibility for client experience
  • Intune, Defender, and integrations
  • API integrations and SSO (SAML/OIDC)
  • Vendor-hosted SaaS application management
  • Documentation, standard setting, and lifecycle ownership
  • Proven ability to communicate technical decisions to technical and non-technical stakeholders
  • System buildout experience in new developments around clinical enterprise
  • Web application control, management, and vendor coordination
  • Experience with web application control, management, and vendor coordination

Responsibilities

  • Clinical Systems Platform Shared Ownership
  • Own clinical systems as service products, including architecture, standards, and lifecycle
  • Partner with clinical stakeholders to ensure systems meet operational and care-delivery needs
  • Oversee configuration, upgrades, integrations, and vendor coordination
  • Establish success metrics for clinical systems (availability, performance, usability, data integrity)
  • Serve as the single point of accountability for clinical system outcomes and customer experiences
  • Web Application & SaaS Management:
  • Own web-based applications and SaaS platforms used across clinical and administrative workflows
  • Manage access control, role design, and SSO integrations
  • Coordinate vendor support, escalations, and roadmap discussions
  • Ensure consistent onboarding, offboarding, and permission models
  • Microsoft Systems Integration:
  • Provide advanced support and integration across Microsoft platforms (M365, Entra ID, Windows)
  • Align clinical and web systems with identity, access, and device management standards
  • Support Exchange, SharePoint, Teams, and related services as they intersect with clinical workflows
  • Partner with Microsoft Administrators on tenant-wide standards and automation
  • Automation, Standardization, and Documentation:
  • Treat automation as a first-class platform feature
  • Build scripts and workflows for provisioning, access management, and reporting
  • Reduce system variance through standards and documented configurations
  • Own systems documentation, architecture diagrams, and operational runbooks
  • Security, Compliance, and Reliability:
  • Ensure clinical and web systems meet security and compliance expectations (HIPAA-aligned)
  • Support audits, access reviews, and incident investigations
  • Embed security principles into system configuration and vendor integrations
  • Participate in incident response for clinical-impacting outages
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