About The Position

The Clinical Education Specialist for Heart Failure is responsible for providing advanced clinical, sales, educational, and technical support for Heart Failure products. This role requires a high degree of independence and involves acting as a clinical interface between the medical community and the business. The specialist will work closely with healthcare professionals, patients, and sales staff to address complex inquiries and support the growth of the Heart Failure division.

Requirements

  • Bachelor's degree in a science field or non-science field with healthcare experience required.
  • Ability to be certified on Heart Failure products.
  • A minimum of four plus years of increasingly responsible experience in cardiac or heart failure related industries.
  • Demonstrated knowledge of cardiology, heart failure, or cardiac cath lab procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of hemodynamics is necessary.
  • Critical thinking skills and abilities to interpret and solve complex clinical problems.
  • Comprehensive written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
  • Ability to concentrate on detail and work independently.
  • Ability to work effectively with clinicians, technical specialists, vendors, and customers to achieve assigned goals.
  • Comprehensive personal computer skills, including experience with Microsoft Office or equivalent.

Responsibilities

  • Acts as a clinical interface between the medical community and the business.
  • Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Identifies, reports, and advises of customer needs, product performance, and potential sales opportunities to influence sales growth.
  • Provides advanced technical, sales, education, and clinical support in response to complex field inquiries.
  • Develops, leads, and facilitates trainings on Heart Failure products to healthcare professionals.
  • Provides insight, guidance, and feedback to management on market feedback and components of next-generation products.
  • Provides regional Heart Failure procedural case coverage.
  • Leads clinic monitoring support, sharing protocols and best practices for improving workflow efficiencies.
  • Provides additional back-up support to Heart Failure Sales Representatives in various areas including sales support and clinical studies.
  • Mentors and provides leadership for less experienced Clinical Education Specialists.
  • Continuously develops clinical, sales, and technical skills relative to the overall Heart Failure strategy.

Benefits

  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO
  • Excellent retirement savings plan with high employer contribution
  • Tuition reimbursement and education benefits
  • Career development opportunities
  • Recognition as a great place to work in multiple countries

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Miscellaneous Manufacturing

Education Level

Bachelor's degree

Number of Employees

10,001+ employees

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