Clinical Education Associate

University of St. Augustine for Health Sciences • Saint Augustine, FL

117d

About The Position

The Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Department's goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships, leading to transition from classroom to commencement. This role will require alignment with standard California business hours (Monday through Friday, approximately 8:00 AM to 5:00 PM PT), regardless of the candidate's geographic location.

Requirements

• High school diploma; Undergraduate degree in healthcare or business preferred.
• 1-2 years administrative/customer service experience required, preferably in post-secondary education or healthcare.
• Experience with database management.
• Accurate data entry skills.
• Strong interpersonal skills including effective verbal and written communication skills.
• Ability to work accurately in a highly dynamic environment.
• Ability to multitask and prioritize to complete tasks and projects with tight deadlines.
• Exhibit patience and a positive attitude in establishing and encouraging a learning environment.
• Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators, faculty members and students, as well as external constituencies.
• Familiarity with the needs of students and a diverse student population.
• Proficiency in Microsoft Office suite and Salesforce.

Responsibilities

• Ensures all required student documentation is accurate and current, including health and admission requirements.
• Works directly with central functions/faculty/students to maintain accurate clinical site requirements.
• Attends campus meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation.
• Informs students on who their primary point of contact will be while enrolled; answers questions and provides clarification regarding specific requirements for clinical site and the placement process.
• Prepares letters, memos, and other forms of communication to internal and external constituencies.
• Works closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate and timely manner.
• Maintains accurate student and site information in CORE and Salesforce.
• Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunities.
• Communicates, coordinates, and confirms with clinical sites to determine internship availability and placement for students via email and telephone in a timely and professional manner.
• Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirements.
• Responds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate and timely manner.
• Performs duties in support of University's core values.
• Maintains databases such as CORE/Salesforce as needed for all program.
• Creates and delivers reports as requested by department head to faculty for the purpose of student placement.
• Proactively and strategically seeks placement offers from clinical partners.
• Adheres to and upholds department process and policies regarding placement process.
• Drives collaboration and One University model.

Benefits

• Valid driver's license for State of residence and at least minimum liability insurance required by State.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED