Clinical Director

Amae Health • San Mateo, CA

10h

About The Position

Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people with severe mental illness. We build and operate high-acuity, in-person clinics nationally.
Our model integrates psychiatry, therapy, primary care, dietitians, and community support under one roof. It has proven itself as the most effective in the country, which is why we collaborate with leading health systems including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit to extend our care to where it’s needed most.
But what makes us fundamentally different is that we are also building the science and technology layer that this field has never had. We are developing proprietary clinical protocols, designing novel measurement science, and engineering an AI data science platform purpose-built for the complexity of severe mental illness. Every patient interaction generates data that feeds back into our protocols, our technology, and our understanding of what actually works.
We reduce hospitalizations. We improve stability. We keep people alive and in their communities. We help our members gain purpose and meaning.
We are growing our presence in California and are looking to hire a Northern California Clinical Director to lead the care delivery teams, programs and systems that support our success. Reporting to the Regional VP, the Director is accountable for growing and supporting the Amae’s innovative SMI care model across the Bay Area market, meeting and exceeding key clinical deliverables and modeling the Amae way to our teams. As the Clinical Director, you will partner with our operational leaders to support care delivery across our Los Altos and San Mateo clinics, steering the efforts of a collaborative interdisciplinary care team that includes social workers, therapists, psychiatrists, dietitians, health and wellness coaches, and member support specialists. Your leadership will drive oversight, direction, and continuous improvement of our clinical practices.
An experienced leader, you leverage your robust clinical expertise to support teams that provide care that raises the bar for patients with SMI. You don’t settle for the status quo, instead seek to develop teams that represent the gold standard within the clinical space. Your influence as the Clinic Director extends beyond administration, making a profound and positive impact on the lives of our patients. Your insights, empathy, and expertise shape the quality of care we deliver, reflecting our commitment to treating every patient as a whole person.
Clinical Leadership: You'll guide and support your teams in day-to-day management, with an eye towards scaling our unique care model without compromising quality. Your role involves crafting strategic plans to evolve current procedures, ensuring the delivery of exceptional, personalized care.
Direct Patient Care: This position isn’t only about leadership; you'll be actively involved with patients. You'll oversee admissions and directly manage the intake process, assisting in the development of individualized treatment plans and level of care transitions. You’ll have the opportunity to forge and sustain relationships with our members, their families and caregivers, and have the flexibility to conduct both individual, group, and family therapy sessions.
Collaboration & Development: Working hand-in-hand with the Chief Medical Officer, Medical Directors, and the Clinical Operations Team, you will engage in a continuous dialogue to create, refine, and implement innovative processes and procedures.

Requirements

• Licensure: An unrestricted registered license as a Psychologist, LCSW, LMFT or LPC license in the state of California
• Experience with SMI: Candidates should bring prior experience working with severe mental illness (SMI), other mental health challenges, and addiction. Experience in counseling patients and creating personalized treatment plans is vital.
• Holistic Health Perspective: You should embrace a comprehensive view of health, showcasing the ability to work effectively in various settings and with diverse populations, including both patients and colleagues.
• Interpersonal Excellence: Comfort in one-on-one or group settings, excellent communication skills, and the ability to adapt to changing situations reflect the dynamic nature of this position.
• Leadership & Coaching: Your capacity to lead, coach, and negotiate will be leveraged to inspire your team and negotiate solutions that benefit our patients and the organization.
• Organizational Skills: A well-organized approach, coupled with experience in planning and designing events and activities, will allow you to manage multiple responsibilities effectively.
• Technical Proficiency: Basic computer skills are a prerequisite, ensuring smooth navigation of necessary tools and platforms.

Nice To Haves

• Local Knowledge (preferred): Familiarity with the medical, mental health, and social service systems in the Bay Area, along with a thorough understanding of patient rights, will position you for success in this role.

Responsibilities

• Team Supervision & Leadership: Lead and supervise an interdisciplinary team, fostering collaboration and success across all facets of the clinic. Conduct daily care coordination meetings to oversee treatment plans, providing guidance and feedback to enhance patient outcomes.
• Intake Leadership: Head the intake process by connecting new patients to necessary clinical resources, and lead the crafting of individualized treatment plans that are tailored to each patient’s unique needs and journey.
• Complex Patient Care Management: Directly engage in the care of complex patients, offering support to the clinical team and intervention as needed, ensuring our members unique needs are met with empathy and expertise.
• Strategic Planning & Execution: In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery.
• Problem-Solving & Continuous Improvement: Proactively identify and address issues, working collaboratively with coworkers to create thoughtful solutions. Your ability to learn from each challenge will ensure that lessons are documented and applied to future processes.
• Professional Development: As the Clinic Director, you will also undertake any required training, ensuring that your skills and knowledge are in alignment with the latest best practices in the field.

Benefits

• We pay competitively.
• Base salary reflects role, level, and geography.
• Total compensation includes valuable equity, comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being.
• We’ll share specifics during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed