Clinical Director

Hidden Roots LLC•Hopewell, VA

2d•Hybrid

About The Position

The Full-Time Clinician provides direct clinical services, clinical leadership, supervision, quality assurance, and regulatory oversight across all programs and service locations operated by Hidden Roots Mental Health. This role ensures delivery of medically necessary, person-centered, evidence-based behavioral health services while maintaining compliance with all federal, state, payer, and organizational standards. The clinician functions as both a provider and clinical leader, supporting staff development, program growth, risk management, and continuous quality improvement.

Requirements

Strong understanding of community-based mental health services and casework documentation.
Knowledgeable in mental illness, therapeutic interventions, and available community resources.
Ability to apply clinical supervision to improve service delivery.
Certification in CPR & First Aid, along with behavioral management training.
Must have a Master's degree in a human services-related field (e.g., social work, psychology, counseling) and eligibility for LMHP licensure.
1-2 years of clinical experience providing mental health services to individuals with psychiatric and substance use disorders.
Minimum of one year of supervisory and managerial experience.
Ability to pass a criminal background check and maintain a valid driver's license with a clean DMV record.
MCR Certification and MAP Training required within 90 days of hire.

Responsibilities

Conduct initial, ongoing, annual, and discharge clinical assessments, including diagnostic evaluations, Service Request for Authorization (SRA), Continued Service Request for Authorization (CSRA), and reassessments.
Develop, review, and approve treatment plans, safety plans, crisis plans, and clinical summaries.
Ensure all services meet medical necessity criteria and are aligned with diagnosis, functional impairments, and client goals.
Provide direct clinical services as assigned (individual, family, group therapy, crisis intervention, skills restoration, or care coordination).
Monitor client progress and outcomes, adjusting treatment approaches as clinically indicated.
Coordinate care with internal teams, medical providers, MCOs, hospitals, community partners, and natural support.
Participate in discharge planning, step-down services, and continuity-of-care coordination.
Maintain appropriate clinical boundaries, ethics, and professional standards of practice.
Ensure timely, accurate, and compliant clinical documentation within the electronic health record (EHR).
Review and approve assessments, progress notes, BIRP notes, referrals, safety plans, and discharge documentation.
Verify documentation supports billing, medical necessity, authorization requirements, and audits.
Coordinate assessments and service delivery through chart systems.
Support staff with documentation corrections, guidance, and compliance standards.
Provide clinical supervision and oversight to Qualified Mental Health Professionals (QMHPs) and assigned staff.
Facilitate monthly clinical training and ongoing education.
Conduct chart reviews, clinical case consultations, and performance feedback.
Support onboarding and clinical orientation of new hires.
Promote professional growth, clinical competency, and ethical practice.
Address clinical performance concerns and collaborate with leadership on corrective action plans when needed.
Oversee quality assurance processes, including chart audits, service reviews, outcome monitoring, and corrective action implementation.
Ensure services comply with regulatory requirements, payer guidelines, organizational policies, and clinical best practices.
Participate in internal audits, external audits, licensing reviews, and accreditation activities.
Monitor clinical indicators and outcomes to support continuous quality improvement.
Serve as Risk Manager for clinical services.
Collect, evaluate, and analyze incident reports, safety events, and clinical risk data.
Complete quarterly reporting and contribute to organizational risk management plans.
Ensure safety planning protocols are followed for high-risk clients.
Participate in incident reviews, root cause analyses, and implementation of preventative strategies.
Support agency growth by providing clinical leadership across all programs and service lines.
Lead program expansions, modifications, or new service implementation as needed.
Develop clinical workflows, service protocols, and program standards.
Facilitate clinical training for partnering organizations and community stakeholders.
Collaborate with executive leadership on strategic planning, staffing needs, and clinical infrastructure.
Develop, implement, and update program policies and procedures in alignment with state and federal regulations.
Ensure clinical policies support medical necessity, ethical practice, documentation standards, and service delivery requirements.
Maintain knowledge of evolving regulatory requirements and integrate changes into organizational operations.
Participate in interdisciplinary meetings across all operating states.
Address clinical concerns and collaborate with team members to resolve barriers to care.
Support organizational culture, professionalism, and client-centered service delivery.
Act as a clinical resource for leadership, administrative staff, and field teams.
Ensure clinical staff have required equipment, tools, and supplies to deliver services effectively.
Support scheduling and coordination of clinical services.
Assist with workforce planning and coverage needs.
Promote efficiency, accountability, and quality across clinical operations.
Maintain active licensure and required certifications.
Adhere to ethical codes, confidentiality standards, and organizational expectations.
Complete required continuing education.
Represent Hidden Roots Mental Health professionally within the community and partner networks.