Clinical Director - Emergency Department - Full Time

Christus Health•Lake Charles, LA

47d

About The Position

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

Requirements

Graduate of a Registered Nursing program, Bachelors of Science in Nursing required
Minimum of 3-5 years' of clinical patient care experience in a relevant setting
Minimum of 2 years' of healthcare leadership
RN license in good standing in state of employment or a compact state , if applicable
Registered Nurse (RN) required
American Heart Association Basic Life Support

Nice To Haves

Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health related field preferred

Responsibilities

Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
Ensuring consistent application of nursing services policies and standards throughout the organization
Monitoring patient outcomes and the quality and effectiveness of nursing care
Overseeing performance of teams; identifying and addressing staff training and development needs
Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies
Recognizes the impact of reimbursement on revenue
Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
Creates, monitors, and analyzes a budget, explaining variance
Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
Documents capital appropriations and project authorizations
Evaluates and specifies the critical resources required to accomplish the team's objectives
Initiates requests for required resources based on staff competency with patient acuity
Allocates team resources responsibly and equitably within the scope of labor laws
Calculates resource usage to set a baseline for comparison
Discovers opportunities to improve resource utilization
Implements changes in role consistent with the scope of practice
Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
Adjusts management and personal style to fit the needs of different people and different situations
Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
Conducts evaluations on personnel performance at the workplace and recommends improvement plans
Coaches others on operating personnel management systems and their processes
Identifies issues that require immediate attention
Applies principles of crisis management to handle situations as necessary
Manages conflict
Promotes team dynamics
Mentors and coaches staff
Promotes and encourages stress management
Encourages participation in professional action
Applies principles of self-awareness
Fosters a healthy work environment
Understands the components of cultural competence as they apply to the workforce
Maintains an environment of fairness and processes to support it
Capitalizes on differences to foster highly effective work groups
Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
Provides direct service to internal or external customers
Facilitates the resolution of customer problems, issues, or concerns
Monitors and promotes workplace safety requirements resulting in positive patient outcomes
Applies systems thinking knowledge as an approach to analysis and decision-making
Demonstrates accountability for nursing research and quality improvement activities
Provides evidence-based nursing care
Promotes and communicates patient information effectively across the continuum of care
Serves as a leader of patient care
Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
Manages own behaviors during interactions, such as feedback giving, to shape workplace events
Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
Employs leadership theories, such as contingency and transformational, and associated techniques
Applies techniques of "action learning" to problem solve and personally reflect on decisions