Clinical Dietary Aide

ICON plc • Kansas City, MO

15d

About The Position

Clinical Dietary Aide ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are seeking a Clinical Dietary Aide to support meal service operations within our clinical research unit at ICON. In this role, you will help ensure that clinical trial participants receive meals and snacks safely, accurately, and on schedule. This includes preparing meal areas, delivering trays, maintaining kitchen and dining spaces, and providing friendly, patient‑focused service throughout their stay. This is an excellent role for candidates with experience as a dietary aide, food runner, server, cafeteria attendant, or hospitality associate who are interested in transitioning into a clinical research environment. The internal job title for this position is Medical Research Representative.

Requirements

• Experience in dietary aide, food service, hospitality, senior living, or customer service roles.
• Strong attention to cleanliness, organization, and food‑safety procedures.
• Excellent communication, teamwork, and customer service skills.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Professional, reliable, and comfortable interacting with clinical trial participants.
• Willingness to support flexible scheduling needs based on study activities.

Nice To Haves

• No previous clinical experience required — training provided.

Responsibilities

• Preparing, stocking, and maintaining kitchen, cafeteria, and dining areas in accordance with safety, cleanliness, and food‑handling standards.
• Setting up trays, utensils, beverages, and supplies needed for meal service.
• Delivering meals and snacks to clinical trial participants according to dietary requirements and study schedules.
• Ensuring accurate labeling, portioning, and timing of meals based on protocol guidelines.
• Assisting with cleanup, including counters, equipment, dishes, carts, and dining areas.
• Working with clinical staff to coordinate meal timing around study procedures or restrictions.
• Providing excellent customer service to participants to ensure a comfortable and positive dining experience.
• Reporting participant needs or concerns promptly to the clinical team.
• Supporting general clinic operations with light administrative or participant‑support tasks as needed.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees