Clinical Denials and Appeals Nurse Specialist

TriHealth • Cincinnati, OH

10d • Onsite

About The Position

At TriHealth, we are driven by a shared commitment to excellence and innovation in healthcare. We believe that every test, analysis, and result plays a vital role in our mission to provide the highest standard of care to our patients.
Join us in our mission to advance healthcare and improve lives. Apply today and be part of a team that is passionate about making a difference.
We offer career growth opportunities, and a comprehensive benefits package.
The Clinical Denials and Appeals Nurse Specialist functions as a liaison to numerous departments including physicians, utilization and case management to appeal denied claims, complete retrospective reviews and compile data for trends and patterns identified to support process improvement. This position is responsible for managing appeal processes, reviewing and understanding clinical guidelines (like Milliman/InterQual) and communicating with internal and external stakeholders. Team member works independently with a high level of autonomy and decision making.

Requirements

• Associate's Degree or Diploma in Nursing (Required)
• New hires required to obtain BSN within 5 years of hire (Required)
• 5 - 7 years clinical RN experience in a clinical setting. (Required)
• MCG/InterQual; payer rules/CMS; revenue cycle & UM; ICD/CPT/DRG basics; appeals structures.
• Clinical review; root cause analysis; persuasive writing; cross-functional communication; time management; EMR/Excel proficiency.
• Apply criteria to define level of care; autonomous decision-making; regulatory compliance; outcome influence; cross-department collaboration.
• Registered Nurse Upon Hire Required

Nice To Haves

• 2 - 3 years utilization management, appeals, or revenue cycle experience. (Preferred)
• Other Accredited Case Manager & Care Manager (ACM & CMC & CCM) Preferred
• Other Professional Utilization Review (CPUR) Preferred
• Other Certified Clinical Documentation Specialist (CCDS) Preferred
• Other Certified Revenue Cycle Rep (CRCR) Preferred

Responsibilities

• Conducts prospective, concurrent, and retrospective reviews to determine appropriate level of care (inpatient, observation, outpatient). Applies clinical guidelines (InterQual/Milliman) to validate medical necessity for admission and continued stay. Communicates with providers and other departments regarding documentation, admission orders, and status changes. Ensures compliance with government and commercial payer requirements.
• Reviews medical necessity, pre-/post service denials, and payer audit findings. Performs comprehensive clinical record reviews to ensure documentation accuracy and integrity. Prepares written appeals using documentation, clinical criteria, research, coding guidelines, and contract language. Coordinates peer-to-peer reviews as appropriate. Documents all appeal actions in host systems and monitors deadlines to ensure timely filings.
• Tracks and analyzes denial trends to identify root causes and collaborate on prevention strategies. Works with IT/Revenue Cycle to enhance reporting automation and standardization. Communicates discrepancies between payer policies and internal processes.
• Provides clear, concise correspondence with payers, physicians, case management, and revenue cycle partners. Escalates complex cases and policy conflicts when needed. Supports education for staff and providers on documentation and criteria requirements.
• Maintains up-to-date competency in UM, CMS regulations, payer requirements, and appeals processes. Participates in quality initiatives and regulatory readiness activities. Demonstrates TriHealth SERVE standards in all interactions.

Benefits

• We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement.
• https://careers.trihealth.com/what-we-offer/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree