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The position ensures the validity and accuracy of Health Outcomes Centers (HOC) patient data by providing timely and accurate data collection under the direction and guidance of the Department Director. The role involves close collaboration with medical providers and pharmacy teams to facilitate prior authorization approval for specialty medications, as well as managing the tracking and collection of clinical data from various sources. The individual will maintain accurate patient status tracking through HIPAA compliant electronic databases and respond to inquiries from patients, medical providers, and clinical staff in a timely manner. Additionally, the role includes conducting patient outreach calls, capturing patient data using registry-specific case report forms (CRFs), and preparing for the next day’s clinic by identifying appointment types and chart preparation.
