Clinical Customer Success Manager
Sensi.ai•Austin, TX
471d
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About The Position
The Clinical Customer Success Manager at Sensi.ai is responsible for fostering strong relationships with clients to ensure successful adoption of the company's AI-driven solutions in the long-term care industry. This role focuses on maximizing customer satisfaction, retention, and expansion by acting as a trusted advisor, providing training, and addressing client needs proactively. The CSM will leverage clinical expertise to guide clients in achieving their desired outcomes and will play a key role in onboarding, product adoption, and cross-functional collaboration.
