CLINICAL CUSTOMER SERVICE REP- Peds ICU (Night 40)

Johns Hopkins Medicine•Baltimore, MD

12d•$18 - $21•Onsite

About The Position

The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team. This is a fast-paced position that requires professional, friendly and efficient performance of the daily duties. The ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance to Johns Hopkins Hospital policy and procedures.” What awaits you: Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: · Full medical, dental, and vision plans, · Paid time off (PTO), · Tuition reimbursement for you and your dependents, · Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins · Tell a friend and get paid with our Employee Referral Program Bonus!

Requirements

High School Diploma or equivalent.
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills are needed to interact with patients, families and medical staff.
Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred.
Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.