Clinical Coordinator- Northern Region

United Urology Group • Owings Mills, MD

2d • $27 - $32

About The Position

The Clinical Coordinator ensures the efficient operation of the clinical setting by implementing streamlined processes, supporting clinical initiatives, and overseeing the development of Medical Assistants (MAs). This role focuses on patient care coordination, infection control, inventory management, and equipment maintenance, with an emphasis on maintaining high clinical standards across the region.

Requirements

• High school diploma or equivalent is required.
• Minimum of five to seven (5-7) years of clinical/healthcare experience, with at least three (3) years of Urology experience.
• Minimum of two (2) years of leadership experience required.
• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required.
• Must complete the LUGPA UroMA Certification Program within first 90 days of employment.
• Excellent customer service skills.
• Proficient knowledge of Medical Terminology.
• Proficient in medical terminology and able to train all key areas.
• Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.
• Proficient computer software and database skills.
• Outstanding judgment, communication (verbal and written), interpersonal, and typing skills.
• Strong analytical and organizational skills with attention to detail.
• Flexibility, problem-solving, and team attitude.
• Travel required to all sites within specified region.
• Able to sit, stand, and or walk throughout the day.
• Intermittently required to stoop, bend, speak, and listen.
• Must possess the ability to maneuver patients when necessary.

Nice To Haves

• An associate degree is preferred but not required; a bachelor’s degree is highly desirable.
• Urology experience is a plus.

Responsibilities

• Medical Assistant Training and Development
• Maintain competency checklists to ensure MAs are properly trained according to their MA level.
• Coach and develop newly hired MAs to achieve clinical competencies and in-service requirements.
• Act as a preceptor during the onboarding of new and existing MAs, providing training on clinical and administrative responsibilities.
• Perform formal certification assessments for all new MA hires within 90 days or before they work independently.
• Monitor MA’s clinical skillsets throughout the market annually, or more frequently as needed, to identify deficiencies and re-train where necessary.
• Develop training materials and job aids to support MA education.
• Clinical Initiatives and Implementation
• Support and assist in implementing clinical initiatives within the specified region, to include new therapies and communication of regulatory requirements.
• Act as a resource and point of contact for company-wide supply shortages & inventory management.
• Compliance and Sterilization Practices
• Adhere to and enforce sterilization and disinfection practices throughout the facility.
• Track MA-required in-services annually to ensure compliance with clinical standards.
• Perform and maintain Environment of Care assessment quarterly, as defined by Risk Management.
• Monitor & maintain CLIA certification for the market.
• Market-Wide Support
• Provide MA coverage for clinics as needed.
• Maintain personal clinical competency requirements on an annual basis.

Benefits

• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
• We offer competitive salaries and a great work/life balance: enjoy your weekends!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED