MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS The primary job duties this position is responsible for achieving are listed in order of importance. Summary: Lead and direct day to day workflow and staffing assignments. Responsible for coaching, counseling and mentoring staff. Participates in the interview and selection process for new hires and transfers. Coordinates new employee department orientation. Performs clinical assessments and competencies. Completes and delivers probationary and annual performance evaluations. Communicate timely and effectively to providers and staff to ensure coordination of care is timely and complete. Assist to coordinate and facilitate integrated care delivery. Address customer service concerns and engage in problem solving to achieve desired outcomes. Communicate with the Director and nursing leadership relative to escalated employee relation and patient care concerns. Identifies service and operational problems and issues. Provides project management support to identify, research, develop and implement solutions. Compile reports as directed. Maintain confidentiality of all reports and patient information. Consult supervisor, co-workers or appropriate resources to solve health information questions. Make sound decisions on best use of resources in support of medical center priorities and strategies. Support the successful operational implementation and use of technology and New Products. Performs various other office tasks as needed.
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Job Type
Full-time