Clinical Coordinator Patient Logistics RN - CA

Common Spirit-posted 2 months ago
Rancho Cordova, CA
Water Transportation
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The Patient Logistics Clinical Coordinator, also known as the Patient Logistics Supervisor, supervises the transfer center and patient placement activities for CommonSpirit Health. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN Clinical Coordinator collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.

  • Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithms
  • Holds other Patient Logistics staff accountable to the established standards
  • Accurate and timely distribution of daily reporting
  • Participate in Patient Logistics growth and improvement
  • Support program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programs
  • Manage Transfer Center calls in accordance with the established work aids and algorithms and support staff in learning and upholding these work processes
  • Provide supervisory support to Patient Logistics RN, PLC and other staff as needed
  • Ability to function and lead independently with self-initiative and discipline
  • Other duties as assigned to meet the program and corporate needs
  • Current California RN license
  • Proven proficiency with all Microsoft Office applications
  • Familiarity with TeleTracking, Cerner and Midas
  • Excellent verbal and electronic communication skills, including professional telephone and email etiquette
  • RN with 3-years of clinical experience, one to include acute hospital
  • Must have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers
  • Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment
  • Ability to multi-task and prioritize
  • Detail oriented
  • Excellent organizational and communication skills and ability to meet timeframes
  • Ability to learn quickly and retain complex information
  • Travel as needed
  • Ability to lift a minimum of 20 pounds
  • Progressive responsibilities leading up to or including supervisory role highly preferred
  • Experience in Utilization Management, Case Management or Care Coordination, Managed Care is preferred
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