Clinical Coordinator - Crisis Respite (Non-Profit)

AHRC NYC • New York, NY

111d • $75,000 - $100,000

About The Position

AHRC NYC is seeking a Clinical Coordinator (CC) to oversee all aspects of its Crisis Respite Transition Program (CRTP) in Brooklyn. The Clinical Coordinator (CC) is responsible for collaborating with FCS and Residential staff in overseeing all aspects of operation for the Crisis Respite Transition Program (CRTP). The CRTP provides clinical and residential supports for people with I/DD experiencing psychiatric or other behavioral health crises. The CC fulfills these responsibilities through the activities of the staff he/she supervises and therefore, primary responsibilities include the training and oversight of direct care staff in appropriate delivery of qualitative person-centered, trauma informed care and treatment and consistent adherence to safety and other policies and procedures. The CC acts as a role model for DSPs in engaging with the people they support and with related stakeholders to work towards mitigating crisis-related factors and facilitating a path to a safe and stable return to the community. The CC identifies unmet needs of the people supported in the house and gaps in programming, communicates with appropriate parties, and follows up on concerns. This is an on-site position at the CRTP.

Requirements

• Master’s level clinician with at least 3 years of related experience required. Licensed mental health clinician preferred.
• Experience in supervising staff a plus.
• Must be knowledgeable in the field of developmental and intellectual disabilities and have experience working with people with both I/DD and psychiatric disorders.
• Must have ability to plan, organize, develop, and implement program policies and procedures in a timely and consistent manner.
• Ability to be patient, enthusiastic and confident when interacting with guests, understanding the psychosocial and cognitive levels at which they are functioning.
• Ability to deal diplomatically with personnel, guests, family members, visitors, government agencies and the general public.
• Must possess ability to make independent decisions and handle stressful situations when circumstances warrant.
• Valid Tri-State New York State driver's license, in good standing and safe driving history, with no or infrequent violations/suspensions/revocations preferred.

Responsibilities

• The CRTP provides trauma informed clinical and residential supports for people with I/DD experiencing psychiatric or other behavioral health crises.
• Assists with the interviewing, hiring, training and oversight of direct care staff in the provision of clinically based care for the emotional, physical and personal well-being of the individuals and ensuring a nurturing, structured and protective environment.
• Ensures ongoing compliance and quality assurance with State and Federal regulations applicable to operation of facility to which he/she is assigned.
• Provides direct supervision and guidance to all employees assigned to the CRTP. Completes mandated written evaluations of staff in residence, as well as oversees any disciplinary actions needed to address performance problems by staff.
• Ensures staff assigned to the respite house are registered for all required and appropriate training.
• Provides service coverage in accordance with staff scheduling established by senior management, as well as provides ad hoc coverage in cases where scheduling may change due to direct staff shortages or emerging needs of guests.
• Assumes accountability for smooth operations of the respite house, including adherence to funder’s and agency’s policies and procedures related to house and vehicle maintenance, fire safety, and residents’ and personnel files.
• Collaborates with clinical and management team in planning each guest’s individualized program of services and care, covering both daily and longer-term needs, and ensuring delivery of services and care by direct care staff that addresses each resident’s interests, behavioral health needs, preferences, strengths and capabilities.
• Participates in comprehensive service planning activities with outside agencies, as applicable, for each person at the respite site.
• Monitors direct care activities related to medical services, including ongoing maintenance of electronic and paper medical records, scheduling and attending of medical appointments, proper administration of medications, and request for referrals as needed.
• Ensures each guest’s basic needs are met, including adequate supply of food, clothing, personal hygiene items, and any other personal belongings necessary to meet individual’s needs within the respite house.
• Ensures diets and menus are followed and nutritional needs of residents are fully met.
• Ensures recreation and leisure activities are planned and coordinated (staffing, funds, transportation) in accordance with each guest’s interests and service plans.
• In conjunction with the Clinical team, reviews assessments, data collection and other relevant information, formulates and recommends new ideas and interventions directed towards enhancing the quality of each resident’s life.
• Participates in clinical supervision and trainings on topics including trauma informed care, supporting people with challenging behaviors, and supporting people with severe autism.
• In collaboration with all staff at the respite house, formulates and recommends new ideas and outcomes directed towards enhancing quality of each guest’s life.
• Attends and successfully completes mandated and skills development training courses, as assigned, as well as provides training to staff at residence, as needed.
• Conducts additional duties, as needed.

Benefits

• Low cost Medical Insurance
• Paid time off (sick, personal & vacation)
• Paid Training
• Dental insurance
• Vision insurance
• Tuition Reimbursement
• Referral program
• 403(b) retirement plan
• 403(b) company match
• Life insurance
• Paid orientation
• Employee discounts
• Health savings account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees