Part Time Clinical Coordination Support Specialist

Kennebec Pharmacy HomeCareAugusta, ME

About The Position

Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of services that extend far beyond those of a traditional home medical equipment company and have been serving residents throughout the state of Maine for the past 30 years. You can look to us for: CPAP/BIPAP, respiratory therapy, durable medical equipment and supplies, and home infusion therapy. Better living made possible starts with people like you! We are currently seeking to hire a part-time Clinical Coordination Support Specialist to work with our team. The Clinical Coordination Support Specialist provides essential administrative and clerical support to the Respiratory Therapy Department. This role ensures smooth day-to-day operations by managing schedules, maintaining patient records, coordinating communication between staff and departments, and supporting clinical and non-clinical functions. This role is a part-time position.

Requirements

  • High school diploma or equivalent required; associate degree or administrative certification preferred.
  • 1–2 years of administrative experience, preferably in a healthcare environment.
  • Familiarity with medical terminology, particularly related to respiratory care, is a plus.
  • Knowledge of home care policies, procedures, and processes.
  • Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
  • Excellent organizational, communication, and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced setting.
  • Strong attention to detail and commitment to confidentiality.
  • Exceptional interpersonal communication abilities.

Responsibilities

  • Assist patients, visitors, and staff in a professional, courteous, and customer-focused manner.
  • Assist with the coordination of Oxygen Therapy and related services.
  • Facilitate care transitions for patients moving between inpatient, outpatient, and home settings.
  • Maintain accurate, up-to-date patient records and departmental files in accordance with Medicare guidelines.
  • Handle incoming calls, emails, and messages, ensuring timely and appropriate routing.
  • Support billing, insurance documentation, and reimbursement processes as needed.
  • Ensure compliance with HIPAA and all applicable healthcare regulations.
  • Collaborate with respiratory therapists and interdisciplinary healthcare teams to support comprehensive patient care.
  • Assist with monitoring and processing VirtuOx orders.
  • Coordinate with respiratory therapists to schedule oxygen titration appointments.
  • Manage scheduling for the PAP team.
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