About the position
At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary nurses who can have a significant and positive impact on healthcare around the world. This is the concept of Chamberlain Care™. A nursing student's clinical experience is an extremely important piece of their education that helps build not only nursing skills but confidence in the clinical setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student clinical experiences and by assisting deans, assistant deans, program/course coordinators and faculty in identifying clinical partners to successfully complete evidence-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the college to clinical agencies, students and the community through clinical scheduling and managing and maintaining stakeholder relationships. Reporting to the designated campus leader (with a dotted-line report to the Sr. Clinical Development Specialist), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.
Responsibilities
- In collaboration with campus colleagues and leaders, researches and manages relationships with hospitals, skilled nursing facilities, and other clinical agency sites for nursing students to complete clinical rotations and for Chamberlain University to evaluate the experience and site.
- Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements.
- Provides assistance in developing, renewing, and/or terminating contracts between Chamberlain University and the clinical site.
- Manages relationships with existing clinical agency partners to ensure student and clinical site satisfaction as well as successful clinical experiences for nursing students.
- Serves as first point of contact for clinical faculty, students and clinical partner regarding clinical experiences and escalates to campus leadership as applicable.
- Identifies and reports any concerns related to clinical experiences to campus and national teams.
- Coordinates and attends healthcare-related events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of campus and national leaders.
- Maintains innovative partnerships with healthcare facility educators and leadership to ensure a strong working relationship and increase clinical inventory when needed.
- Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
- Participates in academic planning and scheduling for students by monitoring current inventory and securing adequate clinical placement inventory.
- Completes work in a timely manner, including preparing, documenting, and tracking clinical assignments.
- Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of clinical inventory at the national level.
- Extracts data from campus-based and partner-specific CRM systems for stakeholders.
- Monitors and manages Chamberlain University’s compliance and partner-specific requirements.
- Ensures completion of annual clinical site evaluations.
- Supports student journey through consistent, timely and proactive communication to all key stakeholders.
- Completes other duties as assigned.
Requirements
- Bachelor's Degree Preferred or an equivalent combination of education and experience.
- 3 years of successful demonstration of business development and/or relationship management experience.
- Problem-solving and critical thinking skills.
- Excellent organizational skills, attention to detail and the ability to multitask.
- Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
- Preferred knowledge of or experience working in healthcare field.
- Self-starter and able to complete tasks efficiently and independently.
Benefits
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
