Clinical Conversion Specialist

B. Braun Group•Bethlehem, PA

5d•$105,000 - $120,000

About The Position

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com Position Summary: Responsibilities: Essential Duties Primary Point of contact to plan, organize and execute B. Braun new product training for customer conversion implementations for vascular access, IV therapy, automated infusion therapy, and safe medication delivery therapeutic areas Participate, as necessary, on internal multidisciplinary teams to improve the operational effectiveness of our educational and consulting services business. Lead or participate in the creation of new clinical conversion materials to help improve the performance of our team and customer satisfaction. Develop and foster positive working relationships with key customers in an effort to support networking, presentations, publications and sharing of B. Braun success stories. Communicate regularly with internal B Braun stakeholders throughout the conversion process to maintain open dialogue and continuous improvement. Will document customer conversion progress in reporting tools to share internally with the B Braun team Will collect customer feedback post conversions for marketing and continuous improvement efforts. Demonstrates fiscal responsibility with allocated budgets and resources. Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors. Continuously innovates on customer support based on internal and external feedback. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to ti General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving complex problems based on experience. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors.

Requirements

Bachelor's degree required, Master's degree preferred.
08-10 years related experience required.
Applicable industry/professional certification preferred.
Regular and predictable attendance
Frequent business travel required (51%-70%)
Valid driver's license and passport.
Ability to work non-standard schedule as needed.
Valid RN license

Responsibilities

Primary Point of contact to plan, organize and execute B. Braun new product training for customer conversion implementations for vascular access, IV therapy, automated infusion therapy, and safe medication delivery therapeutic areas
Participate, as necessary, on internal multidisciplinary teams to improve the operational effectiveness of our educational and consulting services business.
Lead or participate in the creation of new clinical conversion materials to help improve the performance of our team and customer satisfaction.
Develop and foster positive working relationships with key customers in an effort to support networking, presentations, publications and sharing of B. Braun success stories.
Communicate regularly with internal B Braun stakeholders throughout the conversion process to maintain open dialogue and continuous improvement.
Will document customer conversion progress in reporting tools to share internally with the B Braun team
Will collect customer feedback post conversions for marketing and continuous improvement efforts.
Demonstrates fiscal responsibility with allocated budgets and resources.
Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors.
Continuously innovates on customer support based on internal and external feedback.