UnitedHealth Group-posted 7 months ago
Full-time • Mid Level
Remote • Boston, MA
Insurance Carriers and Related Activities

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The licensed Clinical Content Developer RN, NP, PA develops and updates the clinical content of Optum Clinical Products. Using critical appraisal and review of medical literature, synthesis of clinical information, and data analysis and with collaboration of external peer reviewers, their role is to ensure the clinical content represents best evidentiary practice standards and will meet requirements for different users, applications, and contexts. The Clinical Content Developer is also responsible for quality assurance (QA) of the content and for responding to internal and external client questions and concerns. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

  • Utilizing the principles of evidence-based medicine (EBM), design, develop, and update clinical content through the critical appraisal and synthesis of information gathered from extensive review of the medical literature for the InterQual Level of Care product line.
  • Collect and incorporate feedback from external peer reviewers and clients to ensure real-world clinical accuracy and usability.
  • Perform Quality Assurance of clinical content and create and maintain clinical documentation, as required.
  • Serve as a clinical resource and subject matter expert for both internal and external customers.
  • Collaborate with Product Development (PD), Product Management (PM), Product Owner (PO), and Business Systems Analyst (BSA) as needed.
  • Participate in developing project plans, monitoring tasks, and ensuring on-time delivery of clinical development projects.
  • Participate in field research that contributes to product advancement as needed.
  • Licensed RN, NP, or PA with relevant clinical experience.
  • Strong understanding of evidence-based medicine and clinical content development.
  • Experience in quality assurance processes for clinical content.
  • Ability to collaborate effectively with cross-functional teams.
  • Experience with InterQual Level of Care product line.
  • Familiarity with medical literature review and synthesis.
  • Previous experience in a remote work environment.
  • Comprehensive benefits package including health insurance.
  • Career development opportunities.
  • Flexible remote work options.
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