Clinical Consultant

Lucet • Indianapolis, IN

9h • $68,000 - $78,000 • Hybrid

About The Position

This position will be dedicated to the USPS EAP Program. The USPS Clinical
Consultant will provide comprehensive EAP services, including short-term
counseling/problem solving, educational and training activities, referral,
monitoring, behavioral health consultation, critical incident response and
follow-up. The USPS Clinical Consultant is responsible for providing services
in-person, telephonically or via video and must be able to call on their
clinical training and experience to respond professionally to a wide range of
presenting concerns, including high-risk or emergent situations that may arise
or present with little advance notice.

Please note the position is hybrid and requires local travel and in-office time.
The USPS office location is in Indianapolis, Indiana.

Requirements

• Demonstrated capability to complete accurate bio-psychosocial assessments, including risk and substance abuse assessments.
• Specialized experience and/or training in phone and video counseling.
• Counselors will be knowledgeable about federal and state laws governing privacy, confidentiality, duty to warn and child and elder abuse reporting requirements.
• The Clinical Consultant will be bound by the laws of confidentiality and will discuss no specific clinical information with the referring supervisor unless the client has signed an authorization to use and disclose form authorizing the disclosure of specific information.
• This position requires driving. Employee must have an active driver’s license and must be insurable.
• A master’s and/or doctorate degree from an accredited college or university recognized by the corresponding professional association(s) in a clinical mental health field
• A minimum of 5 Years of clinical experience after receiving a graduate degree.
• A current state license or state certification to practice as a mental health practitioner (e.g., social worker, clinical psychologist, marriage and family counselor and professional counselor) in the state(s) where practice takes place. If such licensure/certification is not available in that state, the individual will hold appropriate certification from a recognized national certification organization or board.
• Authority to practice at the independent level without requiring state-mandated clinical supervision.
• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
• The ability to undergo a Public Trust background investigation and receive a favorable adjudication.
• US Citizenship for at least 5 years.
• MVR

Nice To Haves

• Preferred Certified Employee Assistance Professionals (CEAP) and or knowledge and experience in EAP Practice
• Someone who embodies our values by: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Must be able to assess and respond effectively to in-person or telephonic interactions involving a range of presenting concerns, including high-risk or crisis situations.
• Demonstrates readiness and adaptability to respond to unpredictable or emergent employee concerns, high-acuity situations, or changes in operational needs.
• Self-motivated and ability to lead team to achieve Lucet goals.
• Ability to engage a wide variety of individuals, and excellent organizational skills.
• Ability to respond effectively in clinical situations that may be stressful or emergent.
• Passion for improving lives through behavioral change and wellness.
• Proven interest in professional development through specialization, certification, and/or advance degree.
• Maintains curiosity and an eagerness to explore new knowledge and try new ideas and approached to case management.
• Demonstrates consistency in professional demeanor in response to all situations regardless of the nature or circumstances of the situation.
• Ability to manage multiple tasks in a fast-paced, changing, and stressful environment.
• Ability to assume a lead role in ensuring that all objectives are met.
• Ability to work within a collaborative, team-oriented environment.

Responsibilities

• Deliver individual counseling and coaching through in‑person, phone, and video sessions for diverse employee concerns.
• Handle high‑acuity, crisis, and critical‑incident situations using sound clinical judgment in real time.
• Provide telephonic triage, consultation, and referrals for routine to complex cases via the Service Center.
• Offer consultation, training, and assistance to USPS and union leadership.
• Actively promote EAP services and deliver psychological first aid during workforce‑impacting events.
• Participate in rotational or overflow call coverage to ensure continuous service and meet contractual requirements.

Benefits

• Full Health Benefits – Medical, Dental, and Vision
• 401(k) with competitive employer match
• Company paid parental leave, wellbeing incentives, and life and disability insurance
• Professional development opportunities and tuition reimbursement
• Paid time off including paid time off for volunteering
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level