Clinical Consultant, MI - I

Fujifilm

102d • $74,675 - $92,000

About The Position

The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support.

Requirements

• Associate’s Degree in computer science, engineering, or relevant healthcare field required.
• Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred.
• National certification through the American Registry of Radiologic Technology (ARRT) or American Registry of Diagnostic Medical Sonography (RDMS)(RVT)(RDCS)(RVTA).
• 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred.
• Registered Diagnostic Cardiac Sonographer RDCS experience in Transthoracic Echo, Transesophageal Echo, Stress Echo, Dobutamine Stress Echo, Pediatric Echo, Fetal Echo, ECG.
• Registered Vascular Technologist RVT experience in Non-invasive.
• Registered Nuclear Medicine Technologist experience in MPI, MUGA, PET.
• Registered Nurse Cardiac experience in Cath, Peripheral Angiography, Electrophysiology Lab experience, ECG.
• Registered Radiology Technologist experienced in digital imaging.
• Professional presence.
• Ability to prioritize and manage multiple functions.
• Experience in related field.
• Healthcare or software application or IT industry background a plus.
• Medical imaging background.
• Written and verbal communication skills.
• Demonstrated ability to collaborate comfortably with end-users and clinical supervisors.
• Demonstrated end-user computer skills.
• Competence with Microsoft Office tools (Word, Excel, and PowerPoint).
• Effective interpersonal skills.
• Technical support experience with excellent troubleshooting skills.
• Ability to identify workflow requirements to product features.
• Ability to work in a fast-paced environment.

Nice To Haves

• Proven experience in the IT/Healthcare field.
• Diagnostic and problem-solving skills.
• Good communication ability.
• Organizational and time-management skills.
• Provide customers with quality products and services.
• Understand and apply appropriate quality management system processes.
• Promote Company standards of business conduct.

Responsibilities

• Serve as consultant on behalf of customers and company personnel.
• Make appropriate contacts within HCUS and at the customer site to coordinate each training event.
• Provide ongoing support to resolve application related and image quality concerns on both a product and system level.
• Work closely with interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products.
• Provide and maintain documentation to support customer training.
• Provide additional training and consultation at a charge, contributing to Professional Services revenue goals.
• Work with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution.
• Participate in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers.
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Maintain effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.).
• Adhere to the Company's quality and regulatory compliance requirements and ensure that all job duties inherent in the position description are performed according to established policies and procedures.
• Maintain a safe work environment.
• Take corrective action, where appropriate.
• Participate in professional organizations.
• Provide telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC).
• Perform all other functions and responsibilities that may be assigned by management.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Benefits

• $74,675 - $92,000 (salary depending on experience)
• 8% MBO Bonus opportunity
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees