About The Position

The Clinical Concierge position at Texas Health is designed for individuals who are passionate about providing exceptional patient care. This role will involve floating across multiple Texas Health Urgent Care locations, ensuring that patients receive the best possible service and support during their visits. The position requires a commitment to teamwork and collaboration, as well as a dedication to the health and well-being of the community.

Requirements

  • Must be a Medical Assistant (MA) or Licensed Vocational Nurse (LVN).
  • Experience in a clinical or urgent care setting is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.

Nice To Haves

  • Bilingual skills are a plus.
  • Certification in Basic Life Support (BLS).
  • Previous experience in a concierge or customer service role.

Responsibilities

  • Provide high-quality patient care and support in a clinical setting.
  • Assist with patient intake and ensure accurate documentation.
  • Coordinate with healthcare providers to facilitate patient treatment.
  • Manage patient flow and ensure a positive experience for all visitors.
  • Educate patients on health and wellness topics as needed.

Benefits

  • Comprehensive health insurance.
  • 401(k) retirement plan with company matching.
  • Paid time off and holidays.
  • Opportunities for professional development and continuing education.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

No Education Listed

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