Clinical Compliance & Quality Coordinator

Telemedik • PR

93d

About The Position

The Clinical Compliance & Quality Coordinator is responsible for ensuring clinical compliance and supporting the quality of care provided to patients in a Licensed Home Care Services Agency (LHCSA). The Clinical Compliance & Quality Coordinator will oversee chart audits, manage interim orders, and conduct incident report follow-ups to maintain regulatory standards and promote patient safety.

Requirements

• BSN Registered Nurse (RN) with an active New York State license.
• Minimum 2 years of clinical nursing experience, preferably in home care or community health.
• Experience in chart review, incident management, and regulatory compliance is strongly preferred.
• Strong organizational, communication, and analytical skills.
• Proficient in Microsoft Office and Electronic Medical Records (EMR) systems.
• Bi-lingual English/Spanish

Nice To Haves

• Knowledge of New York State Department of Health (NYSDOH) regulations for LHCSAs.
• Familiarity with Home Health Aide (HHA) and Personal Care Aide (PCA) services.
• Ability to multitask and manage deadlines in a fast-paced environment.

Responsibilities

• Conduct regular chart audits to ensure documentation meets agency policies, Department of Health (DOH) regulations, and best practices.
• Identify documentation deficiencies and communicate with field staff for timely corrections and education.
• Track and follow up on any missing documentation.
• Review and process interim orders in coordination with Registered Nurses (RNs).
• Ensure timely communication of interim orders to all relevant parties and accurate updates to patient charts.
• Receive, document, and review all incident reports from the coordination department.
• Conduct investigations as needed, including gathering statements and assessing patient safety.
• Identify trends and participate in quality improvement initiatives to prevent future incidents.
• Participate in interdisciplinary meetings and case conferences.
• Support nursing staff with clinical guidance, policy clarification, and ongoing education.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees