About The Position

Roswell Park is seeking a full time Clinical Center Associate Trainee or Clinical Center Associate I. The Clinical Center Trainee is a trainee position designed to provide hands-on experience and training in clinical operations. Incumbents will perform trainee-level duties under supervision, with the goal of progressing to the full performance level of a Clinical Center Associate I. Starting hourly rate is $19.55. The Clinical Center Associate I performs clerical support functions in an assigned inpatient or outpatient center(s) of the organization; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative. Starting hourly rate is $21.81.

Requirements

  • Medical Office Assistant Associate’s degree and four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology.
  • Associate’s degree and five (5) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology.
  • High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and five (5) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology.
  • High School diploma or High School Equivalency Diploma and six (6) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology.
  • High School diploma or High School Equivalency Diploma and five (5) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center.

Nice To Haves

  • Secretarial experience.
  • Customer service experience.
  • Experience working in a medical/receptionist environment.

Responsibilities

  • Perform trainee-level duties under supervision.
  • Provide clerical support functions in assigned inpatient or outpatient center(s).
  • Answer routine inquiries and screen calls.
  • Assist visitors and patients.
  • Record and transcribe physician orders.
  • Maintain and coordinate clinic schedules.
  • Manage the co-pay collection process.
  • Participate in team or group work activities in the center(s).
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