Clinical Case Manager - Concord, NH Area (FT)

Waypoint • Concord, NH

13d

About The Position

As a Clinical Case Manager (Permanency Therapist) in our Family Preservation Department, you will provide trauma-informed, strength-based clinical interventions and case management services to children and families involved with child welfare systems. This role is highly collaborative and community-based, working directly with families in their homes and across systems to support permanency and well-being. In this role, you will:

Requirements

• Master’s degree in Social Work, Counseling, or Marriage & Family Therapy with 2+ years of direct experience, OR Bachelor’s degree in a related field with 5+ years of direct experience
• Strong documentation, organization, and clinical writing skills
• Valid driver’s license, reliable transportation, and insurance required
• Ability to pass required background checks (no history of abuse, neglect, or exploitation)
• Respect and responsiveness to families from diverse backgrounds
• Ability to manage complex cases and travel throughout New Hampshire
• Strong communication, collaboration, and advocacy skills
• Flexibility and comfort with community-based work
• Availability for after-hours on-call rotation support

Nice To Haves

• Knowledge of DCYF systems and in-home visiting experience strongly preferred
• Willingness to train in evidence-based practices

Responsibilities

• Provide individual and family clinical support to children, parents, foster families, and birth families
• Develop and implement treatment plans using solution-focused and strengths-based approaches
• Deliver consistent, face-to-face services to families with complex needs
• Collaborate with DCYF, schools, courts, and community partners
• Advocate for family stability, safety, and permanency outcomes
• Maintain timely, accurate documentation and treatment records

Benefits

• Full-time position with comprehensive benefits, including medical, dental, vision and paid family medical leave
• Generous paid time off, including vacation, sick, personal time, and 10 paid holidays
• Retirement plan with company match and mileage reimbursement
• Educational assistance and professional development opportunities (Bachelor’s & Master’s level)
• Half-Day Fridays during the summer
• A supportive, inclusive workplace culture where people come first

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees